Britannia Hotels has said a letter in which a member of staff was told they were being made redundant and asked to leave hotel accommodation “immediately” was “an administrative error”.
Hospitality businesses sign open letter to OTAs asking for ‘lifeline’
Businesses including Sopwell House, Shiva Hotels, Fistral Beach hotel and Boringdon Hall have signed an open letter to OTAs and online advertising platforms asking for a “lifeline” including reduced commission for three months.
Minute on the clock: Terri Dell
Terri Dell is the general manager of Brookmans Park in Hertfordshire, part of Peach Pubs. She tells Lisa Jenkins how Wine & Spirit Education Trust training and her Acorn Award has helped boost her career, skills and morale
Jobs board: Opportunities for hospitality workers affected by coronavirus
Sadly, many hospitality workers will need to look for new employment in the coming weeks and months, with UKHospitality predicting that a million jobs could be lost.
CAMRA launches #PullingTogether campaign with pubs and independent brewers
Following Government advice to avoid pubs and restaurants during the coronavirus outbreak, the Campaign for Real Ale (CAMRA), has launched a campaign with the Society of Independent Brewers (SIBA) and Crowdfunder to support pubs, clubs, breweries, taprooms and cider producers.
Have you developed your company’s post-Coronavirus scenarios?
“Post-Coronavirus”?? Yes, that’s right: maybe not today, but soon you’ll need to start thinking about how the world of travel and hospitality – your entire business landscape, in fact – might look when the current nightmare is over. We’re not simply…
#LightsOfLove
Holding our guests, colleagues, partners, and loved ones close to our hearts during this unprecedented and challenging time. May we all show the spirit of true hospitality to our family, friends, and neighbors while we take steps to protect each oth…
10 Tips for Hotel Operations Team during Coronavirus Outbreak
At the start of 2020, the hotel industry’s show growth and rising revenue looked vulnerable. Now the spread of the coronavirus threatens to make it the worst performing year since the recession. As hospitality industry focused on serving the guest n…
Beach and Mountain Retreats will suffer along with Las Vegas and Orlando as Closures hurt Leisure and Hospitality Jobs
The Great Coronavirus Shutdown of 2020 is hammering lots of industries, but leisure and hospitality is probably the hardest hit. This is a big deal because (until a week or so ago, at least), restaurants, bars, hotels, casinos, theaters, museums, gy…
It’s playtime: how to create a hotel that appeals to kids and their parents
Fowey Hall, part of the Luxury Family Hotels group, has reinvigorated its interior to welcome parents looking for a thoroughly grown-up break with a place for their kids to play, in a hotel offering everything from spa treatments to a free crèche. Tessa Allingham finds out more

