ALPHARETTA, Ga. – Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Kewadin Casinos has expanded its existing relationship with Agilysys with the addition of…
Global tourism & leisure industry M&A deals total $3.64bn in Q2 2020
Total tourism & leisure industry M&A deals in Q2 2020 worth $3.64bn were announced globally, according to GlobalData’s deals database. The value marked a decrease of 71.8% over the previous quarter and a drop of 80.4% when compared with the last fou…
Why Hotel Chatbots Are the Next Big Thing in Customer Service
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s chatbots are smarter, more reliable, and more self-sufficient. As…
How Works Of Art Impact Hospitality Spaces
A look into the role of art in hospitality spaces and its beneficial impact on customers, employees and company identity. The benefits of art Whether we are looking at the enormous industry built around interior design or start-ups helping companies…
College students book hotel rooms for fall semester as uncertainty lingers
Hotels near college campuses are looking to students to fill vacant rooms as the coronavirus pandemic casts uncertainty over the fall semester and demand from travelers remains depressed. From Syracuse, New York, to Bloomington, Indiana, hotels are …
Hotel Internet Services Unveils Survey Results Revealing New Insight into Guest and Hotelier In-room Entertainment and Voice Technology Trends
CLEARWATER, Fla. – Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has released the full results of its latest survey analyzing how in-room entertainment and technology expectat…
Tripadvisor and Viator Partner to Reveal Travelers’ Choice Awards for Experiences and Attractions
NEEDHAM, Mass. – Tripadvisor®, the world’s largest travel platform, together with Viator, the world’s leading tours and activities platform and a Tripadvisor company, today announced the 2020 Travelers’ Choice® Awards for Experiences. The awards rec…
IZB Residence CAMPUS AT HOME Moves to Infor Cloud for Better Guest Experience
MUNICH – Infor, a global leader in business cloud software specialized by industry, today announced it will introduce Infor Hospitality Management Solution (HMS) and Infor Sales & Catering (S&C) in the cloud at the IZB Residence CAMPUS AT HOME. The …
Wyndham Looks to Drive Corporate Travel with Newly Expanded Wyndham Direct Program
With a focus on finding impactful ways to drive more corporate business for its hotels, Wyndham Hotels & Resorts – the world’s largest hotel franchising company with more than 9,000 hotels across 90 countries – today announced the expansion of Wyndh…
IHCL Introduces I-ZEST: IHCL’s Zero-Touch Service Transformation
MUMBAI, Indian Hotels Company (IHCL), South Asia’s largest hospitality company, today announced the launch and implementation of I-ZEST: IHCL’s Zero-Touch Service Transformation – a suite of digital solutions across its hotels under its brands – Taj…