The award-winning Dutch hotel and lifestyle brand citizenM has entered into an exciting collaboration with German project developer GBI. citizenM is looking for prime locations for their entry into the German hotel market. True to its philosophy ‘af…
STR, AirDNA analysis of short-term rentals and hotels in 27 global markets
Short-term rentals have maintained higher performance levels than hotels during the time of the COVID-19 pandemic, according to the preliminary findings of a joint global analysis by STR and AirDNA. The full analysis will be made available via each …
A Day’s Visits – The Life of a Hotel Doctor
My phone rang as I walked into the gym. A guest at the Sunset Plaza wanted a doctor to”check out” her 9 year-old daughter who’d awoken with a fever and vomited. This was agood call. Multiple vomits can be worrisome, but one is OK. I jumped at the ch…
IHG® opens Europe’s largest Holiday Inn Express® in Amsterdam
IHG® Hotels & Resorts announces the opening of Holiday Inn Express® Amsterdam – North Riverside, the largest Holiday Inn Express® in Europe. Located on the northern shore of the IJ-lake, just a short free ferry ride from Amsterdam City Centre, the h…
Maestro Asks: ‘How Serious is Your PMS Provider About Service?’
As independent hoteliers work diligently to prepare for reopening, many are struggling to get the support they need to ensure their property-management systems and integrated solutions are ready for guests’ return. Those who are dissatisfied with th…
Forecasting In A Time Of Unknowns
With the advent of the ‘new normal’, hotel owners and operators must begin considering the various financial and operational scenarios in their forecasts extending into 2021. Accurate forecasting is notoriously tricky, even in “business as usual” sc…
Investment Performance and COVID-19: New Methods for Value Estimation
Motivation Creating implied values using estimated net operating income (NOI) and cap rates since the Great Financial Crisis (GFC) has been relatively straightforward. Since the hotel market enjoyed nearly a decade of stable, steady growth, the trai…
European hoteliers brace for loss of American travelers
With the EU’s ban and the U.K.’s mandatory quarantine on American travelers, many of Europe’s hospitality players are bracing for the impact on hotel occupancy levels. “The American is typically a great traveler for Europe, especially in July, Augus…
The Last Minute, On-Demand Business Trip Finds New Acceptance in Corp Travel
Employees used to get a slap on the wrist for booking at the last-minute, but that could be about to change. As companies plot their return to travel, policies that stated bookings had to be made 14 days before or longer — primarily to keep costs do…
Hotel brands re-evaluate near-term cancellation policies
Many hotel brands and management companies are touting flexibility around guest cancellations polices and loyalty status amid the COVID-19 pandemic, but some are being cautious not to make any long-term decisions just yet. Kathy Hood, SVP of sales a…

