Insight Out Consultancy has launched its “Life After the Pandemic” report, looking into consumer perceptions of how social, travel, and business practices would change as a result of the Covid-19 pandemic. The global survey was carried out on 2912 c…
Shifting the Hospitality Service Paradigm in Difficult Times
A few years ago, Marriott had a commercial link with a storyline about an elderly lady who stayed in a Marriott hotel because she just lost her house during a mountain fire and needed time to reflect and think about her future. In the video, this la…
Inside track: will the new normal be a change for the better, asks Neil Rankin
Although we’re all hoping for a return to normality, Neil Rankin is holding out for a ‘new normal’ that improves on the old
Travelodge rejects short-term deferrals in recovery plan proposed to landlords
Travelodge has written to its landlords proposing a recovery plan that includes foregoing £103m-£146m in rent.
Chancellor: No ‘cliff-edge’ to the furlough scheme
Chancellor Rishi Sunak has said that there will be no “cliff-edge” to the furlough scheme and that he is exploring the most effective way to wind it down.
Soho’s French House calls on friends, fans and family ‘from royalty to rascals’ to ensure its future
A campaign to raise £80,000 to save Soho’s historic French House has raised almost £30,000 since it launched last week.
Jeremy King: Socially distanced restaurants will be ‘impossible and implausible’
Restaurateur Jeremy King has said that social distancing in a restaurant will be “impossible and implausible”, and that conviviality and community are essential.
Room2 to bring its hometel concept to Belfast
Room2 has signed an agreement to lease a new 175-unit aparthotel to be built in Belfast city centre by developer Oakland Holdings.
The Good Food Guide postpones publication as Michelin goes digital
*The Good Food Guide* has confirmed that it will not publish its 2021 guide in September, saying the Covid-19 pandemic has left it unable to reflect the industry “fairly or accurately”.
Consumer confidence ‘decimated’ as operators look at long-term consequences
Confidence in the hospitality market has been “decimated” with London hardest hit, group chief executive of CGA, Phil Tate, has said.