Author: Admin

We’ve all heard the expression surprise and delight. The intention is that we surprise our customers with better-than-expected service. The result is that they are delighted. But what happens when the intended surprise does not delight? That’s exact…

Often times we see specials and packages continually repeated while searching for a hotel. If you’re getting tired of seeing the same promotions, so are your potential guests. So get creative with your offers and generate far more interest in your h…

Capturing hotel guest data and information including email addresses and other contact details has become a fundamental part of any successful hotel management strategy. Central to a winning strategy is an intelligent, modern email marketing approac…

Puzzle Partner, a leading B2B technology marketing and PR agency, has launched Knowingli, a new division focused on helping brands bridge a gap the company sees in the market. Knowingli brings together integrated market research, custom surveys, spo…

Il Palagio, the Michelin-starred restaurant at Four Seasons Hotel Firenze, is reopening on September 9, 2020 for dinner, from Wednesday to Saturday. The restaurant, with its unique historical setting overlooking the Hotel’s private garden, is the id…

Moxy, the hotel brand of Marriott International, has just opened a new property in downtown Brussels. Known to be trendy, comfortable and affordable, Moxy hotels are targeting the new generation of travelers who are sensitive to value for money. Thi…

As fall approaches, there is a sliver of good news in the travel industry as many hotels continue their plans to open across the country and around the world. While it may seem like an inopportune time, costs to slow or stop construction altogether …

RealTime Reservation has been working hard on creating a fully integrated technology-based plan that is sure to help properties reopen safely. Our software helps guests reserve any amenities or packages they may want prior to arriving at their prope…

With the exponential growth of the beer industry in Switzerland over the past decade, beer tourism has emerged as a tourist activity in its own right across many cantons. Craft breweries showcasing their beer together with local members of the commu…

London, UK – The restoration of ‘air corridors’ between the world’s top financial centres are vital to reviving international business travel and help kickstart the global economic recovery, according to the World Travel & Tourism Council (WTTC). WT…