Coronavirus forced every one of us to take some time to reflect and, more importantly, reprioritize. I am confident that people put their relationships at the top of the list and without actively thinking about it, turned to technology. This was the…
Mexico’s Hotel Booking Momentum Hits 150-Day High On SiteMinder’s World Hotel Index
Data by SiteMinder, the global hotel industry’s leading guest acquisition platform, today reveals a steady recovery for Mexico’s accommodation industry, as the country surpasses 65 percent of its 2019 booking levels for the first time since mid-Marc…
Be A Professional
What is a professional? Is it the opposite of an amateur? In the sports world, professional athletes are paid, while amateurs are not. In my business, the title “professional keynote speaker” implies that I’m paid to speak in front of audiences. So,…
Croatia, Ecuador and Ghana get the WTTC Safe Travels Stamp
London, UK – Croatia, Ecuador and Ghana are the latest in a long line of major destinations to use the world’s first ever global safety and hygiene stamp, launched recently by the World Travel & Tourism Council (WTTC). The extensive endorsements hav…
Get Guests to Spend with Online Contactless Payments
One of the big thrusts following the COVID pandemic has been the removal of cash-based payment methods so as to minimize contact between guest and staff. This is due to the exchange of physical money being cited as one vector for viral transmission….
Cloudbeds’ 2nd Sentiment Survey of Independent Hoteliers reveals 58% are now open, yet sentiment remains cautious
Cloudbeds, a leading provider of cloud-based software solutions for more than 20,000 hotels, hostels, and vacation rentals across the globe, released the results of a follow-up sentiment survey with responses from 1,500+ independent owners and opera…
Visioning PMS in the post-COVID World
We can expect to see some of these changes: Bookings Guests will prefer direct bookings to ensure they understand the sanitation and hygiene protocols maintained by the hotel. Even independent hotels will now consider enhanced reservation modules wi…
Travel the World Beyond Your Doorstep: 15 Ways Airbnb Can Transport You
As travelers continue to seek a change of scenery—and the opportunities to visit destinations farther afield still very uncertain—there are still plenty of ways to feel immersed in their favorite international locales just a stone’s throw away from …
Why Hotels Are Still Opening Even With Travel Restrictions In Place
Somewhere high up in the mountainous regions of Switzerland, a general manager walks up to the second floor of his luxury 5-star hotel and smiles down at the influx of guests. In the heart of the hospitality industry’s battle against Covid-19, this …
7 Ways To Maintain Guest Satisfaction During COVID-19
In order to give people the confidence to book and to protect guests and staff from the virus, hotels and lodging operators are implementing a range of new safety and hygiene protocols to maintain guest satisfaction. While “clean” is the terminology…

