Each week, STR analysts provide a deep-dive into U.K. hotel performance. The most recent video, highlighting performance for the week of 27 April through 3 May, is linked below. STR provides premium data benchmarking, analytics and marketplace insig…
Hyatt Reports First-Quarter 2020 Results
CHICAGO – Hyatt Hotels Corporation (“Hyatt” or the “Company”) (NYSE: H) today reported first-quarter 2020 financial results. Net loss attributable to Hyatt was $103 million, or $1.02 per diluted share, in the first quarter of 2020, compared to net i…
IHG’s First Quarter Trading Update to 31 March 2020
Highlights Group Q1 comparable RevPAR1 down 24.9%; March down 55%; April expected to be down around 80% ~15% (~1,000 hotels) of the estate closed as at the end of April; ~10% (~440 hotels) in the Americas, ~50% (~560 hotels) in EMEAA and ~2% (10 hot…
Marriott International Ranks #1 On DiversityInc Top 50 List
Marriott International, Inc. was recognized as the #1 company for diversity across industries on the 2020 DiversityInc Top 50 Companies for Diversity list. The ranking also makes Marriott the highest-ranking hospitality company on the list for more …
How to Maintain Consumer Relationship During COVID-19
Since Coronavirus (COVID-19) outbreak, the world has come to a complete halt. The effects of the virus are disturbing every aspect of people’s daily life. Social distancing, travel bans, closing of schools and universities, working from home and for…
Wyndham Destinations Announces Enhanced Resort Cleaning Protocols Developed In Partnership With Ecolab
ORLANDO, Fla. – Wyndham Destinations (NYSE:WYND), the world’s largest vacation ownership and exchange company, today shared updated cleaning protocols and preventative measures for its 230 vacation club resorts and sales centers. The company’s Vacat…
SHA Wellness Clinic Develops Innovative Preventative Measures For Reopening
Madrid – The internationally recognized holistic well-being clinic, SHA Wellness is once again demonstrating its leadership in the health and wellness industry by adopting innovative measures to protect guests and staff against COVID-19 upon reopeni…
‘Cautious Travel’ Will Be The New Norm As Consumers Seek More Assurances That Travel Is Safe
Insight Out Consultancy has launched its “Life After the Pandemic” report, looking into consumer perceptions of how social, travel, and business practices would change as a result of the Covid-19 pandemic. The global survey was carried out on 2912 c…
Shifting the Hospitality Service Paradigm in Difficult Times
A few years ago, Marriott had a commercial link with a storyline about an elderly lady who stayed in a Marriott hotel because she just lost her house during a mountain fire and needed time to reflect and think about her future. In the video, this la…
Inside track: will the new normal be a change for the better, asks Neil Rankin
Although we’re all hoping for a return to normality, Neil Rankin is holding out for a ‘new normal’ that improves on the old