Following recent announcements made by several airlines, speculation has grown that some of the world’s largest airlines will shrink: Nick Wyatt, Head of R&A and Travel & Tourism at GlobalData, a leading data and analytics company, offers his view o…
Wyndham Hotels & Resorts Launches New “Count on Us” Initiative
PARSIPPANY, N.J. – Highlighting its continued commitment to hotel owners, team members and guests, Wyndham Hotels & Resorts, the world’s largest hotel franchising company with approximately 9,300 hotels across 90 countries, today launched “Count on …
Best Western® Hotels & Resorts Introduces Industry-Leading Cleaning Program: We Care Clean
Phoenix, Arizona – Best Western Hotels & Resorts (BWHR) was the first hotel brand to set a high level of cleanliness with the roll out the I Care Clean program in 2012. The program was developed through a partnership with innovation and design firm,…
Extenuating Circumstances Policy Update
Airbnb guests will receive full refunds in cash or travel credit for cancellations of COVID-19 impacted reservations booked before March 15, for check-ins up to June 15, 2020. The travel industry continues to be disrupted by control measures, affect…
Why Hotel Designers Predict Bright Times Ahead
The global hotel industry will in all likelihood rebound quite nicely once things return to some sense of normalcy, according to top architects who specialize in hotel design. Given the current situation, hotels around the world are facing challenge…
Preparing for Hospitality 2.0 in the post Covid-19 era
In the early days of the global Covid-19 pandemic we saw countries reactivate decommissioned hospitals, construct emergency hospital facilities, and repurpose exhibition centres, sport halls and hotels, to create additional treatment and quarantine …
Hotels, COVID-19, HIPAA & Technology. What Is Hospitality’s Role In Information Gathering?
Over the last couple of weeks, the world has started to consider the reopening of commerce as countries gain a level of control over coronavirus transmission. The topic of cleaning and sanitation has been high on the list for the hospitality industr…
Hotel Industry 2020 – The New Normal
Welcome to the Twilight Zone or the surreal existence of those of us in hospitality with empty hotels. They are slowly and not so surely picking up but we will return to a “new normal” soon. What will it look like? The “light and warmth of hospitali…
HVS: Impact of COVID-19 in Italy
After the initial actions taken during February 2020 to contain the expansion of COVID-19, which provided limitations and restrictions only to certain activities and areas of the country (closing direct flights with China, prohibition of big gatheri…
7 Signs You Need Help With Your Business Guest Experience
When you’re in the hospitality business, you can’t afford to allow even one guest to have a poor guest experience. As savvy business owners know, one bad review can cascade into a waterfall of negative online commentary about your business. Once the…