Author: Admin

Marriott International, Inc. is proud to celebrate the winners of the 2025 J. Willard Marriott Awards of Excellence at the company’s annual ceremony, which brings together associates from around the world. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence recognize outstanding individuals, teams and properties for their exemplary achievements, commitment to excellence and extraordinary service to communities, guests and each other.

Enterprise hotels operate at a level where fragmented technology leads to operational slowdowns, missed revenue opportunities, and inconsistent guest experiences. With numerous hotel tech solutions available, selecting the right combination can be overwhelming. However, when systems align with your business goals, they unlock smarter operations and sustainable growth.

If you’ve been working in the hospitality industry for any time, I’m sure you’ve experienced the huge shifts and changes in the way that hotels operate, in how consumers select where to travel and stay, and how they prefer to book their hotel.

PARIS, France, 19 May 2025 — Influence Society, a creative agency serving leading hospitality brands, has released the second edition of its curated trend guide, Societies Quarterly. Designed for hoteliers, marketers, and tastemakers, the Q2 2025 issue explores the most compelling intersections of design, AI, culture, and technology influencing the hospitality landscape. With contributions ranging from generative AI’s role in emotional branding to the evolution of design-led hotel spaces, the 31-page publication offers forward-looking inspiration for brands seeking to stay culturally relevant and creatively distinctive.

OUTRIGGER Resorts & Hotels is pleased to report that three of its properties earned prestigious Travelers’ Choice Awards Best of the Best accolades from Tripadvisor, a distinction reserved for fewer than 1% of their eight million listings around the world.

While much of the hospitality world continues to talk about artificial intelligence as something “coming soon,” the truth is more sobering: AI is already here—and the smartest players are moving fast.

Online Travel Agencies (OTAs) are vital allies in hospitality. They expand reach, bring in new guests, and boost occupancy – especially in competitive markets. But to make the most of this partnership, properties must balance visibility and profitability with strategic planning.

Sitting down for breakfast with Tammy Pahel, Vice President of Spa and Wellness Operations at the Carillon Miami Wellness Resort (hereafter abbreviated as “the Carillon”), offers nothing short of a world of insight in the vast and restorative power that comprehensive wellness programming can bring to a hotel. Touching on all subject matter from nutrition, sleeptech and advances in fitness through to transformative wellness group retreats, energy healing and the future of the spa industry, two hours fly by before it’s time to head off to experience one of the hotel’s signature touchless therapy circuits.

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Is digital contactless technology a cost of doing business for hotels, or is it an opportunity to improve the overall hospitality experience and increase guest spend?Contactless experiences at hotels are often viewed as little more than a post-pandemic operational requirement or as a necessary convenience that guests demand in a hyper-digital world. This view leads many hoteliers and their asset owners to see these milestones in the guest journey as cost-saving centres, not as revenue management opportunities. This perception is not only outdated—it’s blocking both asset owners and hotel operators from taking advantage of untapped revenue potential with guests. The truth is far more powerful in the context of hotel management. While there are obvious cost savings, every step in the contactless guest journey presents a strategic opportunity to gain a higher net operating income, increase Net Promoter Scores (NPS), and drive significant increases in ancillary guest spend.