The most expensive real estate in your hotel? It’s not the presidential suite—it’s your empty meeting room on a Tuesday afternoon.
How to Increase Direct Bookings in Hotels with CXPs
One of the most effective strategies is leveraging a customer experience platform to turn guest feedback, sentiment, and reputation into actionable tools for increasing direct bookings.
FHS Africa 2025 Honours David Green William E. Heinecke and Hala Matar Choufany for Visionary Leadership and Lasting Impact on the Hospitality Industry
The 2025 Future Hospitality Summit (FHS) Africa Awards will honour three exceptional individuals whose leadership, vision, and integrity have profoundly shaped the hospitality industry in Africa and beyond. David Green, CEO of the V&A Waterfront in Cape Town, will be recognised with the FHS Outstanding Contribution to Hospitality Award; William E. Heinecke, Founder and Chairman of Minor Hotels, will receive the FHS Leadership Award and Hala Matar Choufany, President of HVS Middle East, Africa & South Asia, will be presented with the FHS Excellence Award.
Recast: Guests define what luxury means today
In this week’s episode of Hotel Moment, we’re re-visiting a conversation with Shannon Knapp, President and CEO of The Leading Hotels of the World, and Revinate CMO Karen Stephens. They discuss how technology is the “great facilitator” of luxury experiences and the driver of true guest loyalty. Shannon also sets the record straight on who really calls the shots on luxury experiences (hint: it’s your guests), and shares why serving your guests’ preferences is one of the best things you can do to elevate on-property experiences.
How to Maximize Hotel Revenue During High-Profile Events
When a major event comes to town, hotel demand can skyrocket. Whether it’s a global conference, a championship game, or a sold-out stadium tour, these moments present a unique opportunity to grow revenue—if you’re prepared.
Wyndham Unveils New Initiatives to Drive Owner Success, Strengthen Hotel Performance
Together, Wyndham and its franchisees are going places. That was the message heard by thousands of hotel owners, suppliers and Wyndham team members this morning as the Company officially kicked off its 2025 Global Conference in Las Vegas. Amid a packed Caesars Forum, one of the city’s newest and most modern convention centers, Company leaders laid out over half a dozen new initiatives spanning technology, sourcing, loyalty and marketing—designed to help hotel owners better serve guests all while lowering costs, unlocking operational efficiencies and growing their bottom line.
Sports-Tripping Drives Business Bookings, Reveals Hyatt
Sports-tripping – the trend whereby people travel specifically to watch sporting events, participate in competitions or build sports into their holidays – is taking centre stage in business travel, according to a new survey by Hyatt1.
Ennismore to Debut in Greece with the Addition of Luura to the Morgans Originals Collection
Ennismore, the fastest-growing lifestyle and leisure hospitality company, in partnership with Vivium, a single-family office specialising in luxury residential and hospitality investments, announces the signing of a strategic, long-term partnership that will welcome Luura to Morgans Originals, a collection of one-of-a-kind, independent hotels with an iconic cultural story.
Rebel Hotel Company Expands Northeastern Portfolio with Management Takeover of Delta Hotels Woodbridge
Rebel Hotel Company, a leading independent hotel operator in the greater New York City area, has expanded its presence in the Tri-State region with the recent addition of Delta Hotels by Marriott Woodbridge to its growing management portfolio. Located in the Greater New York area, this full-service property represents Rebel’s latest brand acquisition and underscores the company’s ongoing growth momentum across key metropolitan market.
Top Digital Transformation Ideas for Your Hotel
Digital transformation isn’t about being a tech expert – it’s about making your hotel smarter, more efficient, and guest-friendly.

