ibis, the pioneer of accessible high-quality affordable accommodation with over 2,500 hotels throughout nearly 80 countries around the world, continues its growth trajectory across Europe, with new properties under its ibis, ibis Styles and ibis budget brands. Recent openings span Germany (Berlin and Neckarsulm), Spain (Madrid) and Belgium (Hasselt), with upcoming additions in Hungary (Debrecen), Poland (Katowice) and the United Kingdom (York). The latest growth milestone also marks the debut of the ibis Styles brand in Estonia with a stylish hotel in the heart of Tallinn.
The Ruby Group Signs Second Hotel in Geneva as It Continues Its Swiss Expansion
The Ruby Group announces a new Lean Luxury hotel in Geneva, developed in partnership with PSP Swiss Property, one of Switzerland’s leading real estate companies. The project is the group’s second hotel in Geneva, its third in Switzerland and its 34th hotel in total.
Fairmont Hotels & Resorts Unveils New Global Brand Campaign – Fairmont Presents “Make Special Happen” – a Cinematic Tribute to the Brand’s Heritage as Storied Celebrators
World-renowned luxury hospitality brand, Fairmont Hotels & Resorts, today reveals its new global brand campaign, Fairmont Presents ”Make Special Happen”. Paying homage to the brand’s centurion heritage as host to some of the world’s most storied celebrations and history-making moments, as well as its legacy with the silver screen, the creative tells the story of the build-up to a grand celebration, capturing how Fairmont colleagues and guests come together to “Make Special Happen”. The resulting campaign is Fairmont at its most captivating, elevating the art of making every moment a celebration.
Design Overview: Aliée, Istanbul – a Bold Luxury Hotel on the Historic Golden Horn on the Bosphorus
This June, design duo Dayna Lee and Ted Berner, with their design team at Powerstrip Studio, based in Los Angeles, will unveil their latest project: Aliée, a bold new luxury hotel in one of the most coveted spots in Istanbul – the historic Golden Horn on the Bosphorus Sea. Powerstrip designed this flagship of the new Aliée brand, which is set to be Istanbul’s most luxurious hotel, offering an experience completely rooted in the destination and a design that captures the magic of a city straddling two continents.
Nine Lessons for Hoteliers from Taylor Swift and Beyoncé
What do Taylor Swift, Beyoncé and the world’s most admired hotels have in common? They provide a masterclass in brand, loyalty and customer experience.
Why Operational Excellence Is Now a Cross-Department Mandate
Today’s guests arrive with higher expectations than ever, and they’re not thinking about departments. They’re thinking about how smoothly their check-in goes, whether their room is spotless, and how quickly someone resolves an issue if something goes wrong. Their perception of service is shaped by the total experience, not who’s responsible for each part.
Radisson Hotel Group Launches First Two Verified Net Zero Hotels
Radisson Hotel Group is proud to announce its first two hotels to achieve Verified Net Zero status, achieving 2040 requirements of the Net Zero Methodology for Hotels today. The properties in Oslo and Manchester are taking steps to eliminate Scope 1 & 2 emissions, significantly reduce Scope 3 emissions, aligned with the GHG protocol, and remove the remaining footprint with Nature Based Solutions. The achievement is unique, as the alignment with the Net Zero Methodology for Hotels is verified by a third party, TÜV Rheinland.
Cendyn and Loyalty Juggernaut Up the Ante on Hotel Loyalty with Scalable Enterprise Ecosystem
Cendyn, a global integrated hotel technology and services company, announced today its partnership with Loyalty Juggernaut (LJI) to provide a new level of sophistication to enterprise-level hotel loyalty programs. Integrating Cendyn’s industry-leading CRM with Loyalty Juggernaut’s GRAVTY® empowers hoteliers to develop and implement a robust, rewards-focused enterprise loyalty program while transforming guest communication and engagement throughout the brand’s customer journey.
Redefining family vacations: Club Med unveils the first family oasis in Asia Pacific
Vietnam, 20 May 2025 – Club Med, the leader in premium all-inclusive holidays for 75 years, is thrilled to announce the launch of the brand new Family Oasis at Club Med Phuket, marking its first dedicated family space in the Asia Pacific region. This exciting innovative offering reinforces Club Med’s commitment to providing unparalleled family experiences.
How Nemacolin drove $4.5M in outbound revenue
Nestled in the scenic Laurel Highlands of southwestern Pennsylvania, Nemacolin is a luxury destination that blends five-star accommodations with world-class experiences. If it looks familiar, it’s likely because it was used as the backdrop for Season 25 of The Bachelor. Spanning over 2,200 acres, the resort offers everything from fine dining and spa services to championship golf, adventure activities, and an acclaimed art collection. With a reputation for personalized service and unforgettable stays, Nemacolin caters to guests seeking both relaxation and recreation in a truly one-of-a-kind setting.