Author: Admin

Walk into any hotel today, and the front desk will likely greet you with a smile and a stack of paperwork. But increasingly, that ritual is being replaced by something very different: a seamless interaction powered by biometrics. It begs the question: are we witnessing the end of the traditional front desk?

I’m writing this from a quiet table at Fowlscombe Farm in the English countryside – a place where hospitality is grounded in land and place. The historical buildings are restored with care. The food is grown on-site. Nothing is rushed or wasted. Everything feels considered.

In the very heart of the 17th arrondissement, between Parc Monceau and Les Batignolles village, Galia Group is about to open La Fondation, an exceptional landmark of over 10,000 m2. The multi-faceted building will accommodate a 5-star hotel, two restaurants, a rooftop, an auditorium with office spaces, a floating garden, a sports club, along with a climbing wall and a semi-Olympic swimming pool. Designers Robin Standefer and Stephen Alesch – heads of the renowned New York studio Roman & Williams – designed the warm, enveloping atmosphere of this new Parisian address, which celebrates creation in all its forms. They have used their unique universe, working hand-in-hand with craftsmen, to shape an elegant, timeless setting, dotted with bespoke curated art programm. The edifice itself was designed by Philippe Chiambaretta Architecte. With its exceptional volumes, large panoramic windows and exposed concrete structure with Brutalist accents, the building brings a refreshing twist to rue L…

In the lead up to the Future Hospitality Summit Saudi Arabia 2025 taking place in Riyadh next week, we asked several industry partners about the opportunities they see for the hospitaliy industry in the Kingdom of Saudi Arabia in 2025 and beyond.

Customer Alliance today announced its upcoming AI Hub, with multiple AI-powered tools designed to transform how hospitality businesses understand and act on guest feedback to drive measurable revenue growth.

Greece retained its 5th position as a top hotel investment destination in CBRE’s 2025 Hotel Investor Intension Survey supported by strong tourism trends and a growing luxury hotel segment. Greece registered 36.0 million international arrivals in 2024, up from 32.7 million in 2023, a growth of 9.8%, while travel receipts increased to € 20.6 billion in 2024 from € 19.7 billion in 2023 (+4.3%), excluding the cruise sector which contributed € 1.1 billion in 2024, an increase of 31.2% compared to 2023. The number of 5-star hotels and hotel rooms in Greece increased during the period 2019 – 2024 by 37% and 22% respectively and the 4-star sector by 14% and 8% respectively. According to data released in March 2025 by the Research Institute for Tourism indicated that the hotel sector generated an estimated total net revenue of € 11.5 billion in 2024 of which 40% by the 5-star sector and 39% by the 4- star segment. Compared to 2023, revenue at the 4-5-star segments increased by 9.9%, while the …

Google hotel reviews are user-generated ratings and comments specifically about hotels, displayed on a hotel’s Google Business Profile. They help potential guests evaluate a hotel’s quality, service and amenities, and impact its ranking in local search results.

Truly, there’s no place like Rome. The Eternal City is forever a delight to visit for work or for pleasure. Over the past five years, the Italian capital has gone through a hospitality renaissance, with incredible hotels opening (or reopening) throughout its ancient center. This has forced every market participant to step up their game.

With 1 million new tourism jobs predicted by 2030, the Kingdom’s hospitality sector is facing some critical challenges. First, notable skill gaps are evident in specialised areas like hospitality management, digital competencies, and vocational training in tourism. Second, only 8.1% employed in the Saudi tourism industry are women, and third, Saudi Arabia’s youth unemployment rate remains around 16%, with limited vocational pathways in hospitality for young Saudis.

There’s a reason we say Living Hospitality is more than a tagline at Newport—it’s a commitment. And like any commitment, it requires consistent action, not just intention.