From March 31 to April 3, Hotel & Shop Plus 2025 has achieved a successful conclusion in SNIEC, Shanghai. As China’s leading trade show, it has been devoted to hospitality and commercial space for more than 30 years. This event aims to be built as one-stop sourcing platform for the construction and operation of hotels and commercial space.
Global Hotel Alliance Research Reveals Independent Loyalty Programmes Are Gaining Ground as Travellers Favour Tangible Transparent Rewards over Complex Points Systems
New research from Global Hotel Alliance (GHA) has unveiled three defining trends shaping the future of hotel loyalty – simplicity, personalisation, and experiences over discounts.
Managing Hotel Labor – Practical Tools for Establishing Control
Hotel labor is a BIG deal. You need tools to understand what’s happening. The mantra we use – “you can’t manage what you can’t measure”. Learn how to manage productivity & incorporate EFTE’s in your reporting. It’s a complex endeavor, but it’s not complicated.
Identity crisis in the European MICE market
Hotels operating in the MICE market have traditionally been obsessed with processes and churning out proposals. But for hoteliers to Find and Grow the MICE segment, first you need to understand data and market trends to define your identity in this sector. Ultimately, knowing the market demand and your clients translates into a stronger kind of success.
Will the Human Touch Become the Ultimate Hotel Luxury in an Automated World?
The $50 room service hamburger wasn’t memorable for its Wagyu beef or truffle aioli. What made it extraordinary was the moment it arrived at 2 a.m., delivered to a jet-lagged executive by John, the room service attendant. With a quiet smile, John said, “I noticed you ordered this same meal during a late arrival last time. I’ve added extra pickles and that spicy sauce you liked.”
6 Hotel Yield Management Tools to Grow Your Business in 2025
For hoteliers, the old playbook of seasonal rate cards and static pricing no longer cuts it. Maximizing every available room, every night, now demands smarter, faster, and more precise revenue strategies.
Visual Matrix Expands in the Middle East, Partnering with the Best Western Premier M Four Hotel in Dubai to Provide Advanced Property Management Solutions
Visual Matrix, a leading provider of advanced technology solutions for the hospitality industry, announced a new partnership with Dubai’s Best Western Premier M Four Hotel. The Best Western Premier will receive access to Visual Matrix’s cutting-edge Property Management System, supporting full mobile operations and promoting greater efficiency and profitability.
The QHotels Collection Celebrates The Hospitality Stars Powering Business Success
The QHotels Collection continues to put people at the heart of its success, announcing the stand-out individuals and teams who have helped shape the business over the past year.
Famed Viennese Design Hotel Reopens as Radisson Blu Das Triest Hotel, Vienna
Radisson Blu Das Triest Hotel, Vienna, has opened in Austria’s capital following an extensive renovation that revitalizes one of the city’s most iconic design hotels. Situated on the historic Wiedner Hauptstraße, the hotel seamlessly blends timeless elegance with modern comfort, offering luxurious accommodations and exceptional service.
Full Year 2024 Global Hotel Capital Flows
This report was compiled before the emergence of recent geopolitical and trade challenges, most notably U.S. tariffs and stock market volatility, in early April 2025. With the situation evolving on a daily basis, it is too early to gauge the effect it may have on global hotel capital flows in the year ahead.

