Guest Reviews and Feedback: The Path to Increased Revenue

Today the guest journey largely occurs online, from research, inquiry, booking, and even the check-in and check-out experience can occur digitally. With so much happening digitally, hotels need to maximize their customer channels as much as possible. One of the most powerful channels for hotels to invest in is guest feedback, both online guest reviews, and additional feedback collection mechanisms.

Meyer Jabara Hotels, Pappas Hotels Team to Acquire and Manage the Courtyard Clemson

[Danbury, Conn., April 16, 2025] — Meyer Jabara Hotels and Pappas Hotels have teamed to acquire the Courtyard by Marriott Clemson in South Carolina, the only upscale franchised hotel in the market with Clemson University just 1.4 miles away. Renovations to the select service hotel will begin this summer and will include replacement of all softgoods and flooring, a makeover to The Bistro and lobby, and an expansion of the meeting space to incorporate lobby areas for meetings and receptions.

Cloudbeds Unveils Cloudbeds Labs to Lead AI Revolution in Hospitality with Two Groundbreaking Solutions

SAN DIEGO, CA – April 15, 2025 – Cloudbeds, the innovative leader in hospitality management technology, today announced the launch of Cloudbeds Labs, a dedicated innovation hub, created to accelerate the industry’s transition to AI-driven operations. The new division debuts with two breakthrough solutions powered by Cloudbeds Intelligence – Signals and Engage – that mark the company’s bold step toward building the hospitality sector’s unified AI layer.

Meliá And Summum Collaborate To Launch Premium Destination In Costa Brava

Meliá Hotels International and Summum Hotel Group have announced a new partnership to revitalize high-value tourism in the Costa Brava. This collaboration focuses on transforming the existing Etuu Begur Hotel into a luxurious, premium retreat. Set to join Meliá’s Affiliated by Meliá portfolio, the hotel will be rebranded as Meliá Begur after a comprehensive renovation and expansion scheduled to be completed in 2026.

Hyatt Place Gothenburg Central Celebrates Official Opening

Hyatt Hotels Corporation today announced the opening of Hyatt Place Gothenburg Central, further expanding Hyatt’s brand footprint in Scandinavia. Located in the heart of Gothenburg, atop the city’s Central Station, the 300-room hotel offers a dynamic hub for modern travellers seeking comfort, connectivity, and convenience.

Travel and tourism sees resilient M&A activity amid 5% dip in overall deal volume in Q1 2025, reveals GlobalData

Deal-making in the travel and tourism sector showed signs of cautious optimism in the first quarter (Q1) of 2025, with overall activity experiencing only around 5% year-on-year (YoY) dip. While venture financing and private equity deals declined, mergers and acquisitions saw modest growth, highlighting investor selectivity and regional resilience as key themes amid the evolving macroeconomic conditions and shifting strategies across global markets, reveals GlobalData, a leading data and analytics company.