In the hospitality industry, KPIs and metrics play a crucial role in evaluating and improving business performance. Metrics like occupancy rates, Online review scores, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) are essential for assessing financial health, operational efficiency, and customer satisfaction.
OTH Hotels Resorts Adds Holiday Inn Birmingham Airport To Expanding Management Portfolio
OTH Hotels Resorts (OTH), a Virginia-based hospitality ownership and management company with an asset portfolio valued at more than $775 million, announces its latest third-party management contract for the Holiday Inn Birmingham Airport.
European Overtourism Measures Largely Not Reflected in Hotel KPIs
Driven by the surge in post-pandemic travel, overtourism became a major talking point across Europe in 2023 and continued to dominate discussions into 2024. With a year-plus of data now available, we can assess the effectiveness of various countermeasures and their impact on hotel performance.
U.S. Travelers Undeterred by Tariffs and Recession Talk
According to a flash study conducted by MMGY, more than 8 in 10 U.S. consumers still intend to travel for leisure over the next 12 months despite recent announcements regarding tariffs and declines in the market. The integrated travel marketing firm surveyed 1,000 U.S. adults to understand how the recent events may impact travel intentions.
Open Innovation – A Catalyst for Progress, Purpose and Impact
What if the next breakthrough idea for your business did not come from your internal team – but from the outside?
Why Email Capture Rate is Critical for EMEA Hoteliers in 2025
If there’s one metric hoteliers in EMEA should be tracking in 2025, it’s their email capture rate. A hotel’s ability to master email capture is critical to its success and impacts other bottom-line metrics like net operating income (NOI).
4 Standout Innovations to Adopt for Your Hotel & Resort Portfolio – Our Vote of Confidence
As April marks the time when many hotel businesses are closing the books and set new budgets for 2025-26, it is crucial for leadership to adapt to the rapidly evolving landscape of innovative technology and trends that continue to (re)shape the future of hotels hospitality. With shifting customer expectations and increasing demand for personalized experiences, leaders should remain optimistic and strategically focus on key channels that drive hotel occupancy and direct revenue.
The Future of Hospitality: An Invitation to the Next Generation
In the fullness of one’s self-expression is one’s self-discovery. Until a person ventures into the unlimited domain of the mind, and learns to freely express themselves, such a person can never truly be free to understand themselves. So then, life’s meaning can be summated by an unyielding pursuit of the unknown and the tender connection between mind and marrow.
Investor Compass 2025
The Iberian Peninsula, Italy and France are Europe’s most in-demand hotel investment destinations in 2025, according to Cushman & Wakefield.
Rethinking Hotel Investment: Transformation Through Tech and Guest-Centricity
Successful hotel investment isn’t just about understanding the numbers. The best investors consider the nuance of guest experience, operational efficiency and the long-term value of flexibility.

