Author: Admin

What I Didn’t Know Then Twenty years ago, I walked into Visual Matrix with an IT background, no hospitality experience, and no real idea what I was getting into. Things were moving fast. Budgets were small. We were just starting to build a business in an industry I didn’t fully understand, but I could already tell there was something special about it. There was this undeniable energy around solving real problems for real people and doing it in a way that made their day-to-day work easier. That blend of human connection and impact is what pulled me in. The work was high-touch, deeply human, and full of opportunity. I was young, learning fast, and figuring things out as I went. I had no idea I’d still be here two decades later. That’s not typical for tech. But this space, this company, this team… it’s hard to imagine doing anything else now. If I could go back and give myself a little advice, here’s what I’d say: 1. Build the Right Relationships Hospitality is a people business. But hon…

A new chapter in hospitality technology begins with the launch of Elegia, a pioneering consultancy and integrator that defines itself as the independent AI orchestrator for the modern hotelier. In a world where artificial intelligence has evolved from experimental novelty to the backbone of hotel operations, Elegia emerges with a mission both pragmatic and visionary: to design and implement bespoke, high-performance technology ecosystems that deliver measurable growth, operational efficiency, and strategic foresight.

Hotel Metropole Monte-Carlo has revealed the first phase of its extensive renovation, introducing 45 newly designed rooms and suites by renowned French architect and interior designer Jacques Garcia.

Luxury Family Hotels is delighted to announce the reopening of Woolley Grange, its cherished Jacobean manor house near the picturesque city of Bath. Following a full renovation of its rooms, restaurants, and gardens, the hotel once again welcomes families to experience its signature warmth and character in beautifully refreshed surroundings.

With more than 210 signings and openings already secured this year, the Group is steadily advancing its transformation towards becoming one of the world’s most prominent hotel companies, anchored by a portfolio designed for today’s travellers and tomorrow’s priorities.

P3 Hotel Software, a leading innovator in hotel booking solutions, has set a new benchmark for rapid deployment in hospitality technology with the successful implementation of its enhanced Custom Booking Engine for Cabinn Hotels in Denmark and Sunborn Hotels in Finland. Both hotel groups faced urgent migration challenges after their previous booking engine providers announced service discontinuation — and both transitioned to P3’s advanced, OPERA Cloud–integrated solution in record time.

Hilton (NYSE: HLT) has today announced the signing of Conrad Corfu following a franchise agreement with the Troulis family. Slated to open its doors ahead of the 2026 summer season, the luxury hotel will feature 136 rooms, suites and villas, a 200-metre beachfront and indoor and outdoor heated pools. Managed by Numo Hotels and Resorts, the property will also include a signature Aqua Piazza lagoon, lush, landscaped gardens, three restaurants, two bars, an extensive wellness centre, and open-air cinema and a kids club in collaboration with Worldwide Kids, with a treehouse-like micro village among olive trees and eucalyptus.

RobosizeME, a leader in workflow automation for the hospitality sector, has launched its latest executive resource: “Hyperautomation in Hospitality: A Strategic Advantage in Motion – The Complete Executive Guide.” Designed for hotel executives in hotel groups of any size, from 5 hotels to thousands, who are navigating today’s complex operating environment, the guide offers a comprehensive roadmap for implementing hyperautomation to achieve tangible business outcomes, from employee retention, through cost reduction and operational efficiency to increased guest satisfaction and revenue growth.

“Experience” is everywhere. It’s one of the most wildly overused terms in modern hospitality, used to describe everything from hair salons to hotel bedrooms. As a result, it’s easy for executives to feel lost when guests ask for “experience-led” travel – and, to cope, many default to renovation, restaurants, and retail makeovers in an attempt to match the demand.

Today at The Hospitality Show, global hoteliers will experience a next-generation Learning Management System designed by Quore and LearnUpon that is transforming the way hotel employees are trained. Dubbed “Quore University,” the training platform empowers hotel staff to take control of their own training journeys while improving retention and elevating guest experiences. Attendees can demo this interactive tool — featuring 12 curated learning paths tailored to the individual needs of more than 40 job titles — in Booth #1022 at the Colorado Convention Center in Denver.