Many hospitality workers in London have been forced to live on the streets as the closure of businesses due to coronavirus has left them unemployed and unable to pay rent.
The new blueprint for operating: what operators expect after lockdown
Although the future for our sector is unclear, operators can and should be using this time to plan ahead. But many business leaders advise thinking in terms of a new opening, rather than a relaunch.
Investors: up to 40% of restaurants might not survive coronavirus
As many as 40% of UK restaurants might not survive the coronavirus crisis, according to the industry’s top investors, but opportunities lie ahead for the most innovative operators.
South-west hospitality businesses back campaigns for industry’s survival
A group of more than 200 restaurants, bars, clubs, pubs and event management businesses in the south-west have thrown their backing behind campaigns such as National Time Out and Raise the Bar
HOSPA opens up educational courses to help furloughed hospitality colleagues
HOSPA, the Hospitality Professionals Association, has opened up its educational courses, welcoming a fresh intake of learners and waiving the usual twice annual registration process in a move that will enable furloughed colleagues to learn and enhan…
IDeaS Increases Investment in Education and Releases Revenue Management Online Learning to the Public
Maintaining an active role in empowering the industries it serves, IDeaS, the revenue science pioneer, announced today it has made its Revenue Management Foundations courses available to the global revenue management community, free of charge. Addit…
Rethinking the Nature and Relevance of ‘Legacy’
It would be an understatement to say that the service-hospitality industry is experiencing unprecedented times. The global ‘Black Swan” event has arrived, and the light at the end of the tunnel appears the size of a pinhole. However, our industry is…
More than a Pretty Playlist: Music as a Strategic Marketing Tool
These days, fine-tuning your musical decor in harmony with your venue is becoming a big song and dance. To quote digital analyst and thought leader, Brian Solis: “Capturing a moment and turning it into an experience is key to the future of business….
The Case for Why Airbnb’s Foray Into Experiences Is a Fundamental Mistake
When you talk about experiences, you’re talking about bloodletting on all fronts. I don’t know of an online travel agency that is finding true success selling experiences. Airbnb’s first attempt was to try to provide unique inventory, which is in it…
Benelux Hoteliers expect relatively quick recovery of local market, and slow recovery of international market
Hoteliers in the Netherlands and Belgium expect that the corona crisis will have a long-term impact, but will eventually recover. This is shown in new research by Horwath HTL. The domestic market will recover relatively quickly and perhaps even come…