Customer feedback can be a key component to driving quality in the hospitality and tourism sectors. HereÕs how four key players from these industries approach feedback to drive satisfaction and attract more visitors.
Generative AI Will Go Mainstream in 2024 Driven by Adoption of Specialized Custom Models and Multimodal Tool Experimentation According to GlobalData
Generative AI was a groundbreaking development last year, with the emergence of popular chatbots such as OpenAIÕs ChatGPT and GoogleÕs Bard taking the technology world by storm. However, using the large language models (LLMs) powering these chatbots has several disadvantages, hindering the adoption of the technology. For this reason, LLMs will be gradually replaced by smaller, custom language models in 2024, says GlobalData.
Downloadable Guide – Top Tactics to Drive Direct Bookings at Your Hotel
WeÕve compiled some of our top tactics to get guests to bypass the OTA sites and book their dream vacation directly on your most important channel – your hotel website.
In 2023 Hoteliers Evolved Their Tech Stack, but It's a Far Cry from the Tech Industry's Expectations – By Ryan Haynes
While the tech industry throws out more innovation, and talks up artificial intelligence, automation and machine learning, hotels are simply looking for tools that will help them do their jobs.
Artificial Intelligence: A New Frontier for Elevating the Guest Experience in Hospitality? – By Catalina Brinza
Explore how artificial intelligence (AI) impacts the guest experience in the hospitality industry I Three key benefits and challenges.
Threat Actors Tap Social Engineering and AI to Drive More Cyber Attacks in 2024, According to GlobalData
A major trend in cybersecurity is the speed and adeptness with which hackers adapt their techniques to take advantage of technological advances. Attacks leveraging social engineering have become more frequent and more expensive in 2023. The profitability and the ease with which social engineering-related cyber attacks are launched will drive an even higher volume of these incidents in 2024, according to GlobalData.
Can AI Transform Travel in 2024? From Deepfake Invites to Insta-generated Itineraries – AOL
Here are six ways Gen AI will change the way we plan, book and experience travel in 2024
How to Respond to Guest Reviews: A Hotelier’s In-Depth Guide – By Catalina Brinza
Your complete guide on how to respond to positive, neutral, and negative guest reviews with examples, a template response structure, and lots of data.
Cloudbeds Publishes Second Annual ‘Big Book of OTAs’ Unveiling 2023 Trends in Online Travel Agencies Along with a Directory of 90+ OTA Channels
Cloudbeds’ 2023 Data Finds That OTAs Are Back and Stronger Than Ever.
Top Five Generative AI Trends for 2024 According to GlobalData
The Evolution of This Technology Transcended Traditional Boundaries, Infiltrating Realms Such As Creative Arts, Automation, and Tailored Experiences. A Comprehensive Analysis of Influencer Discussions on Social Media Platform X Has Unveiled a Curated Selection of Focal Themes Within Generative AI.