Category: Hospitality Technology

Cendyn and SiteMinder announce a strategic partnership to mutually grow each other’s revenue management capabilities for the benefit of more than 70,000 hotels.

As enterprises eagerly integrate generative AI (GenAI) into their operations, the market, poised to grow from $1.8 billion in 2022 to a staggering $33 billion by 2027, faces unexpected challenges. The departure of Sam Altman as CEO of OpenAI could have profound ramifications on the evolving landscape of generative artificial intelligence (AI), says GlobalData.

The aim of the DMA is to promote fairer competition between all digital players while encouraging innovation within the digital economy. The first impacts of these measures should be felt as early as the first quarter of 2024. This new European legislation could empower hotels and change the nature of relationships with online travel agencies. In this article, we explain what the DMA is and what impact it could have on the hotel industry.

The landscape of social media is undergoing a transformation as Big Tech faces challenges from privacy regulations and heightened user concerns. The industry’s future rests on navigating evolving user preferences and regulatory pressures, striking a delicate balance between personalized advertising, user data privacy, and innovation, says GlobalData.

As one of the most popular search engines used by Internet users, Google is working hard to improve the solutions available to hoteliers to help them reach as many travelers as possible. Here, we present some of the best free and paid Google tools to help you reach and convert travelers online.

Ready or not the holiday season is approaching. With brands around the globe competing for attention – especially around Black Friday and Cyber Monday – you need to make sure you are not only following email design best practices, but also thoughtfully crafting the right subject lines, content, and CTAs to stand out in a crowded inbox.

TrustYou today announced the introduction of unlimited responseAI credits for its current and new users. This breakthrough offering empowers hoteliers with unparalleled flexibility and scalability, enhancing their ability to drive guest satisfaction and revenue growth.

The following is an excerpt from an open letter to the global hotel industry, from SiteMinder’s CEO and Managing Director, Sankar Narayan.

Diving into the 10 rules for approaching IT projects in hospitality with Frank Wagner, Director International Sales – Hospitality Group at Advanced Computer Technology (ACT) to give you the guide to effective investment. Avoid resource loss and losing time, save thousands in Hospitality IT Projects by following 10 simple Rules – hear the reasoning behind in this episode.

Hoteliers know that guest experiences drive revenue. In recent years, leading hoteliers have responded to the pressure to leverage data to deliver more personalised, streamlined stays for their guests. But while hoteliers have been busy moving towards digital customer-facing solutions, they haven’t put as much energy into back-of-house (BOH) transformation. Accenture reports that 95 percent of travel companies are only focused on digital transformation in some parts of their business, but not all of them.