Category: Hospitality Technology

2022 has been a year of mixed fortune for the hospitality industry. As we kickstart the new year and hoteliers begin to implement their 2023 roadmaps, it’s the perfect opportunity to look back on the last twelve months and reflect on some of the trends and developments that have shaped the hotel industry, and hotel revenue management in particular.

In the run-up to the conference, Twitter influencer conversations around ‘#CES2023’ started piling up and recorded an 800% growth in the last 30 days (05 December 2022 – 04 January 2023) over the previous month. Against this backdrop, metaverse, virtual reality will be the key topics at CES 2023.

With a rise in demand for personalized, accessible, and convenient experiences, smart itineraries are enabling travel planning providers to take travel experience to the next level, finds GlobalData, a data and analytics company.

Waning consumer interest in the metaverse and a push for innovation of Chinese metaverse technology are among the predictions for 2023 made by leading data and analytics company GlobalData in its latest thematic report, Tech, Media, & Telecom Predictions 2023.

Governments enacting new and updated regulations will be one of the top trends in AI for the next year, finds GlobalData. However, according to the data and analytics company, AI regulations will remain feeble without a unified global vision.

Traditionally, the holiday season has been a boom time for the hospitality industry. Prior to the pandemic, forecasting hotel demand relied heavily on historical data, with certain seasons like Christmas and New Year having typically recurrent booking patterns. This holiday season, there is much more to consider.

With travel back on the top of everyone’s wish list, preparing for a successful holiday season requires a smart, data-driven approach to digital marketing that sends the right message to the right audience at the right time on the right channel.

The St. Maarten-based resort group has chosen Cendyn’s eInsight CRM and revenue management solutions to drive personalization and optimize revenue and business intelligence for two Sonesta-branded gaming properties in St. Maarten.

Today, InterContinental Hotels & Resorts announced the launch of 10 exclusive non-fungible tokens (NFTs) in collaboration with British contemporary artist Claire Luxton.

Leading hotel management system SIHOT is proving its worth to non-traditional accommodation providers and hospitality venues.