Category: Hospitality Technology

Together, TrustYou and Accor have worked to perfect a contactless guest messaging flow that creates new possibilities for ensuring that the personal touch will never be lost to the industry, even when in-person interaction may not be possible. The achievements made together are now available in a new joint case study.

SiteMinde has deemed a car-park-turned-hotel-inventory the year’s most ingenious change in conducting hotel business.

This latest investment will support the company in furthering its mission to enable smarter commercial decisions and outputs across the industry as it expands its global footprint.

A travel body representing global distribution systems and online travel agencies has called for further action against Google, after a European court upheld a €2.42 billion fine imposed on the tech giant.

trip(eaze) will be the first platform of its kind allowing group tour operators to source and compare group friendly hotel properties side by side and directly contract room blocks of 10 rooms or more online.

Encouraging innovation in hotel distribution is in our DNA. Innov8 at the HEDNA Vienna conference celebrates eight innovative companies that are changing the face of hotel distribution and payments. Recommend a ground-breaking upstart that you admire or nominate your own cutting-edge company or product- either way, help HEDNA recognize the innovators, the change-makers, and the leaders of tomorrow.

According to GlobalData, 74% of global consumers are is still either ‘quite’ or ‘extremely’ concerned regarding the impact of COVID-19. These robots reduce the need for human contact, which increases safety for travelers across multiple stages during their trip.

DerbySoft has recently expanded its growing list of industry partners to include Infor by offering two-way distribution and digital marketing solutions for hotel properties already installed with Infor HMS, a cloud-based PMS.

Data is the architect of astute business decisions and the key to unfurling market strategies. High-quality data provides insights into the new reality faced by many businesses, such as understanding emerging trends, and quickly understanding changes in consumer behaviour. Some hotels have questioned the use of data in this current climate and are faced with a million-dollar question: is historical data obsolete?

Revenue management is in firm focus for hoteliers as the travel industry starts to recover in many regions. Yet, if quality measurements are not given the same priority over the pandemic recovery period, it could have serious consequences for hotels. Hotel quality has become as imperative as price in terms of influencing the guest decision and the perceived value of the overall experience.