A Comprehensive Guide to Hospitality Contract Management

The hospitality industry thrives on relationships Ð with guests, suppliers, vendors, and partners. These crucial relationships are often formalised through contracts; the backbone of smooth operations. However, managing these contracts effectively can be a daunting task, especially with the sheer volume and complexity that is often involved.

DestinationCamp 2024: Customer Profiling and Guest Retention with Meta-ReviewsTest

We live in a data-driven world. Almost everything we come into contact with in our daily lives involves data in some way. The travel and hospitality industry is no exception, and TrustYou as a technology company is a big data analysis tool for the entire industry. André Kaufmann and Georg Thanner from TrustYou discussed what you can do with this data at DSTNCMP24 in Bregenz. Here is a summary of the presentation, as well as, an analysis of the surveys that participants answered during the event.

The Value of Investing in the Online Traveler Experience

ItÕs the age of digitalization. Google has become the first place people look for answers to their questions. Everyone reads reviews. A companyÕs reputation is nowadays often judged purely by its online presence. ThereÕs hardly anything you canÕt buy online, and travel is no exception.