Category: Hospitality Technology

Ready or not the holiday season is approaching. With brands around the globe competing for attention – especially around Black Friday and Cyber Monday – you need to make sure you are not only following email design best practices, but also thoughtfully crafting the right subject lines, content, and CTAs to stand out in a crowded inbox.

TrustYou today announced the introduction of unlimited responseAI credits for its current and new users. This breakthrough offering empowers hoteliers with unparalleled flexibility and scalability, enhancing their ability to drive guest satisfaction and revenue growth.

The following is an excerpt from an open letter to the global hotel industry, from SiteMinder’s CEO and Managing Director, Sankar Narayan.

Diving into the 10 rules for approaching IT projects in hospitality with Frank Wagner, Director International Sales – Hospitality Group at Advanced Computer Technology (ACT) to give you the guide to effective investment. Avoid resource loss and losing time, save thousands in Hospitality IT Projects by following 10 simple Rules – hear the reasoning behind in this episode.

Hoteliers know that guest experiences drive revenue. In recent years, leading hoteliers have responded to the pressure to leverage data to deliver more personalised, streamlined stays for their guests. But while hoteliers have been busy moving towards digital customer-facing solutions, they haven’t put as much energy into back-of-house (BOH) transformation. Accenture reports that 95 percent of travel companies are only focused on digital transformation in some parts of their business, but not all of them.

We are pleased to have had the opportunity to interview Mirko Sanna, Sales Director at FedeGroup. FedeGroup is a renowned company, not only in Italy but throughout Europe, in the hospitality F&B industry.

Leading hotel tech provider takes transformative step towards a next generation CRM platform that empowers hoteliers to build stronger relationships with their guests whilst driving profitable revenue

The 300-acre Rudding Park centralized its operations under a single database accessible through the cloud, simplifying the property’s daily operations and improving revenue; Visit Maestro at the Independent Hotel Show in London October 16-17 in Stand 1530

Apple’s recent iOS7 update brings changes that impact email marketing strategies

Check these five strategies backed by research and best practices from other hotels for some inspiration on how to increase your hotel’s review score.