Category: Hospitality Technology

If addressing guest feedback keeps you up at night, why not get inspiration from some of the best? Here are five examples of hotel managers responding to reviews like stars.

In the fast-paced world of the casino hotel industry, one crucial aspect has remained stagnant for too long – the reservation process. Manual and disjointed systems have led to inefficiencies and customer dissatisfaction.

With this update, hospitality entities in Greece using Hotelogix can issue digital bills and tax documents to comply with the government-prescribed rules and regulations.

Google says people should use its search engine to check whether information provided by its chatbot, Bard, is actually accurate.

Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction. So, let’s dive in and explore how hoteliers can stay on top of guest feedback and reap the rewards of a happy, loyal customer base.

Artificial intelligence produces plausible verdicts on hotels, restaurants and tech in an instant

Expedia’s new loyalty program, ‘One Key Cash’ has sparked interest among hoteliers worldwide, and for good reason.

TrustYou responseAI allows users to quickly respond to guest reviews using cutting-edge technology, producing genuine responses that feel human with minimal effort required from your staff.

A resounding 97.8% of travel executives in the Euromonitor International’s Voice of the Industry: Travel Survey stated that AI would have an impact over the next five years.    

Many travelers are looking for ways to cut costs while still enjoying quality time with family and friends this summer, including staycation offers that allow them to stretch their vacation budget further by staying closer to home. Keep your property top of mind with our top staycation strategies.