Category: Hospitality Technology

Artificial Intelligence has been widely adopted across various industries, bringing transformative benefits and driving innovation in business operations. However, from the point of view of customers, the advantages of service robots equipped with generative AI come with caveats.

Discover top tips for anticipating guestsÕ needs and ensure a stay that exceeds expectations. Improve satisfaction and loyalty in your hospitality service.

The under-pressure metasearch has been trying out a new way of displaying its search results, which could obscure direct hotel prices.

In an era of personalized experiences, understanding what travelers seek in a hotel has never been more critical. Check key things that matter most for your guests, from pre-stay to post-stay.

Discover how to harness the power of metasearch with our comprehensive guide, designed to elevate your hotelÕs visibility and drive direct bookings.

From optimizing interactions at every touchpoint to personalizing service delivery, there are many ways in which embracing technology and data can drive operational excellence and traveler satisfaction.

Historically, hospitality professionals have viewed procurement as a cost centre. But now, after years of social, economic, and political upheaval, procurement is evolving into a strategic function that helps hospitality organisations realise their broader business goals.

Given the immense climatic challenges we currently face and the growing consumer demand for more sustainable products and services, businesses in every sector are starting to take their environmental impact seriously.

Senior Finance and Operations Executive with a proven ability to drive revenue growth set to enhance CendynÕs fiscal position.

Download this guide for actionable strategies to utilize your hotel CRMÕs digital identities to increase loyalty, gain higher guest satisfaction, and ultimately, more revenue.