Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction. So, lets dive in and explore how hoteliers can stay on top of guest feedback and reap the rewards of a happy, loyal customer base.
Fake Reviews: Can We Trust What We Read Online As Use of AI Explodes? – The Guardian
Artificial intelligence produces plausible verdicts on hotels, restaurants and tech in an instant
The Path to Direct Bookings: Harnessing the Potential of Loyalty Programs
Expedias new loyalty program, ‘One Key Cash’ has sparked interest among hoteliers worldwide, and for good reason.
6 Reasons Why You Need an AI Response Generator to Reply to Guest Reviews – By Catalina Brinza
TrustYou responseAI allows users to quickly respond to guest reviews using cutting-edge technology, producing genuine responses that feel human with minimal effort required from your staff.
Use of AI Tools Such As ChatGPT to Plan Travel Set to Boom: Euromonitor
A resounding 97.8% of travel executives in the Euromonitor Internationals Voice of the Industry: Travel Survey stated that AI would have an impact over the next five years.
Downloadable Guide – 5 Tips to Transform Your Hotel into a Staycation Haven
Many travelers are looking for ways to cut costs while still enjoying quality time with family and friends this summer, including staycation offers that allow them to stretch their vacation budget further by staying closer to home. Keep your property top of mind with our top staycation strategies.
Mailbox Providers Are Retiring Inactive Accounts and What It Means for Hotel Marketers – By Haydee Fernandez
Mailbox providers (MBP) such as Google, Yahoo, and others are retiring inactive accounts, a move that benefits them by reducing storage costs and freeing up desirable accounts and email addresses. Google recently made headlines with its announcement that accounts inactive for 2 years will be retired.
5 Ways to Boost Your Hotel Sales Productivity with a B2B CRM
The saying ‘change is the only constant’ is a maxim that applies to the hotel industry. Yet its not entirely accurate for our industry, as theres another constant thats equally impactful to hoteliers: competition.
GlobalData Reveals Diverse Perspectives Among Twitter Influencers Around Threads App by Meta
‘Some Twitter influencers opine that the launch of Threads may pose a serious threat to Twitter, as the app has capitalized on the recent technical glitches of Twitter and praised the user experience features of the Threads apps.’
Tapping into the Value of Guest Reviews: The Key to Effective Destination Online Reputation Management – By Catalina Brinza
Discover how guest reviews will help your destination attract more travelers, improve quality standards, and enhance your online reputation.