Category: Hospitality Technology

Nor1’s CheckIn Merchandising front desk upsell service uses the power of artificial intelligence to completely automate the upselling process so Barceló’s staff can focus on their guests.

In a move to respond to the digital transition of the tourism industry, 20 organisations representing the travel and tourism sector at European level agreed to sign a Code of Conduct on data sharing in the tourism sector. This non-binding document clarifies the main aspects to consider in data sharing agreements and should help to build trust and foster data sharing agreements. 

In this latest guide, Cendyn highlights emerging and current website design tactics that will ensure your website isn’t left in 2022.

Together, Cendyn’s eInsight™ Sales and eInsight™ CRM create a single and revolutionary platform for sales and marketing teams that intertwines generating demand, building pipeline, enhancing guest satisfaction, and driving loyalty.

Today’s up-and-coming hoteliers are entering a very different industry from that of ten years ago… or even three years ago. In the midst of massive industry change, training the next generation of hoteliers will require next-generation teaching techniques. That’s exactly what the Tourism College MODUL of the Vienna Chamber of Commerce and Industry and WIFI Vienna have set out to do.

Topics include – The power of personalization and guest expectations – How to drive more direct bookings and revenue via your website – Ways to deliver the most personalized content and offers in the industry – Best practices for your hotel website – And more.

The Cendyn CMS is a sophisticated website technology platform built specifically for the hospitality industry. As the technology behind award-winning websites, it provides robust personalization features and integrations that allow you to tell your story uniquely for every guest.

As more companies adopt chatbots and other conversational interfaces to improve their customer service and operational efficiency, the need for talented individuals to develop, maintain, and operate these systems is also increasing. Against this backdrop, GlobalData finds that companies are posting jobs related to OpenAI, ChatGPT, OpenAI/ChatGPT.

The storm clouds of a global recession are still looming large on the horizon. Headlines about the impending downturn bring back memories of 2008. Back then, several quarters of negative economic growth brought uncertainty and turbulence to most business sectors. Hospitality was no exception. But as we may be steering towards rough waters once more, we can draw on lessons from the 2008 downturn to cushion the blow.

Technology start-up fanz.io launches hospitality’s first commerce platform to help turn guest interactions into rewarding experiences. The case for seamless integration of complementary functionality into one commerce platform has already been demonstrated in various industries. However, this hasn’t been the case for the hospitality sector.