Category: Hospitality Technology

After enduring the brunt of a global pandemic for nearly two years, it’s no surprise that hoteliers evaluating new technology solutions will ask: ‘Will this future-proof my business?’

While leisure and even group travel is starting to rebound en masse, from shifting markets to consumer privacy changes, there’s just no denying the extent to which the pandemic has reshaped the hospitality industry. Major shifts in guest expectations and the role of digitization are impossible to ignore when it comes to preparing for future success.

Download our ultimate guide to conquering the 2023 hotel budgeting season to help meet the challenges facing hoteliers today.

International Software Awards Program Announces Winners

New expansion enables office to serve as global innovation hub

In the hotel business, you can’t stay in the past. You always need to move toward the future. When we’re asked why we switched from an on-premises, hotel property management system to OPERA Cloud PMS, it’s a simple answer: It’s necessary.

As the chief information officer for Mercan Properties, a real estate investment and development group that focuses on hospitality projects in Portugal, my needs for cloud technology mirror those of most hoteliers – security, agility, flexibility and connectivity – to name just a few.

Sometimes, opportunities emerge during the unlikeliest of circumstances. With strict travel restrictions in Norway, our property – the Solstrand Hotel – was shut down for a good portion of 2021. But rather than lament the loss of business, we decided to use the time to get better and work smarter.

Holiday Inn owner, Intercontinental Hotels Group, has confirmed the company has been hit by a cyber attack.

Since 2010, several NCAs have investigated the use of retail parity clauses by OTAs in their contracts with hotels. Wide retail parity clauses prevent the hotel from offering better room prices or increased availability on any other sales channel.