It’s a busy Friday night. Your hotel is packed, a wedding reception is in full swing, and a VIP guest is just checking in. But disaster strikes! The linen delivery is late (again), the bar is almost out of stock, and the housekeeping team can’t find the specific cleaning supplies necessary to do their jobs effectively. Sound all too familiar?
DerbySoft to Power Connectivity to DMCs Through Partnership with Hotel Distribute
Hotel Distribute, the platform bringing DMC inventory to a trusted community travel and hospitality distribution landscape, is delighted to announce a strategic partnership with DerbySoft and DerbySoft Exchange, the worldÕs leading connectivity platform for accommodation.
Enhance Your Search Ads With WhatsApp for Business Extension
We are excited to inform you about a valuable opportunity to enhance your existing or new Google Search and Google Performance Max campaigns via the Cendyn Digital Marketing Platform.
Boost Your Hotel’s Conversion Tracking with Google Enhanced Conversions
Without consent for cookies, it becomes difficult to fully track and attribute conversions to marketing efforts. Google Enhanced Conversions offers a solution to this problem by allowing you to match conversions using hashed first-party data, bypassing the need for cookies while still respecting privacy laws.
How AI is Shaping the Future of Hospitality Procurement
With all the dynamics facing the hospitality industry, like shifting room prices, labour shortages, changing travel habits, and the push for sustainability, procurement plays a key role in handling these issues. It acts as a strategy to cut costs and create value.
Downloadable Guide: Creative Strategy: The Key to More Direct Bookings In 2025
A strong creative strategy is the foundation of a website designed to drive conversions and a key to increasing direct bookings. According to aÊ2023 study by Yahoo!, creative accounts for 79% of top-of-mind ad recall, making it the strongest driver of ad effectiveness and brand perception.
Maximising Hotel Efficiency with Integrated EProcurement Solutions
Modern hospitality businesses who wish to remain competitive are constantly seeking new ways to enhance hotel operational efficiency and deliver exceptional guest experiences. However, traditional procurement processes often involve manual tasks, fragmented systems, and a lack of visibility, thus hindering efficiency and impacting the bottom line.
SiteMinder Dominates at 2025 HotelTechAwards with Continued Leadership in ECommerce
For the third consecutive year, the hotel technology pioneer has taken home the title of ÔBest Hotel eCommerce PlatformÕ and, for the fourth straight year, the top Hoteliers Choice Award.
Booking.com Customers Defrauded of £370k in Sophisticated Phishing Scam, Police Issue Warning
The criminals did not breach Booking.com’s main system; instead, they targeted hotel and accommodation providers, subsequently tricking customers with deceptive emails and messages.
KPIs to Track for Successful EProcurement in the Hospitality Industry
In hospitality, efficiency and guest satisfaction are paramount. Which is why having effective procurement processes in place is crucial. eProcurement KPIs in hospitality provide valuable insights into the performance of your procurement operations, empowering you to identify the main areas for improvement, optimise your spending, and enhance your overall efficiency.

