Category: Hospitality Technology

Tripleseat for Hotels, the leading cloud-based group sales and catering management platform for hotels announces its exciting new collaboration with PURS Fine Hotels & Restaurants, an acclaimed German-based hospitality group.

Artificial intelligence is revolutionizing not only traditional sectors but also reshaping the very essence of hospitality and service industries. The potential for transformation is vast, yet it’s imperative to advance cautiously, striking a delicate balance between technological advancement and preserving the human touch, which remains the cornerstone of the service sector.

Google Search Ads integrates with Cendyn Digital Marketing Platform, offering hoteliers a unified multi-channel advertising solution to boost direct bookings and revenue.

For many hotels, procurement advancements are being made possible through the use of e-procurement: Web-based solutions that facilitate end-to-end purchasing activities. Now that over half of workers globally use smartphones for business-related tasks, P2P software (also known as e-procurement) with mobile support offers even greater flexibility for hotels aiming to transform their processes digitally.

Unlock strategies to captivate guests, drive bookings, and cultivate enduring loyalty

By delving into review analytics, businesses can gain a deeper understanding of customer sentiment and behavior, enabling them to make informed decisions that directly impact the overall customer experience. This data-driven approach not only helps in identifying trends and patterns but also empowers businesses to tailor their services according to customer expectations, ultimately leading to improved satisfaction, enhanced performance, and more revenue.

Automating Procurement: Unlocking Efficiency and Cost Savings

The hotel distribution channel landscape is undergoing a seismic shift. Online travel agencies (OTAs) that once leveled the playing field for independent properties now dominate, their economic muscle squeezing hotel margins. Metasearch engines commoditize the search experience, making standalone properties indistinguishable. Meanwhile, the growth in alternative lodging threatens hotels’ grip on the accommodations sector.

Match days are driving big hotel room price increases in host cities across Germany, but many fans are waiting to see how their team progresses before pressing the button to book.

E-procurement has a new ally in AI. Recently introduced generative AI tools, like ChatGPT, have taken the business world by storm. And they have the potential to supercharge e-procurement and potentially even make up for a significant part of the losses that were inevitably incurred by the impact of the last few years.