Google’s recent announcement of an artificial intelligence (AI) Cyber Defense Initiative to enhance global cybersecurity underscores the importance of defending against increasingly sophisticated and pervasive cyber threats. AI is expected to play a pivotal role in collecting, processing, and neutralizing threats, transforming the way organizations combat cyber risks, observes GlobalData.
TrustYou Unveils Revolutionary Platforms to Enhance the Customer Experience at ITB Berlin 2024
TrustYou announced the launch of its groundbreaking Customer Experience Platform (CXP) at ITB Berlin 2024. This innovative platform marks a significant milestone in TrustYou’s mission to redefine the customer journey and elevate guest experiences across the hospitality industry.
Cyberthreats and the DarkHotel: Protecting Hospitality Businesses
The DarkHotel is a cyber espionage tactic targeting high-profile individuals through hotel and restaurant Wi-Fi networks.
Google Hotel Ads Bid Strategies Update: How Will It Impact Your Campaigns?
With Google’s recent announcement regarding updates to its Hotel Ads bidding models, hoteliers face a pivotal moment in their metasearch advertising strategies. Let’s delve into what these changes mean and how hotels can navigate this transition effectively.
The Secret Behind an Unforgettable Experience: Embracing Customer-First Technology in Hospitality and Tourism – By Catalina Brinza
In this article, we will explore how the industry needs to shift its mindset, putting customer feedback at the center of its operations and leveraging technology to enhance service recovery, visitor satisfaction, and business success.
Tech Sector Navigating Layoffs While Riding Generative AI Wave, According to GlobalData
The tech industry is witnessing substantial changes in 2024, including layoffs by big companies like Google, Amazon, and Meta. This trend started last year, affecting over 191,000 employees due to factors like post-COVID-19 pandemic adjustments and a focus on emerging tech like AI.
Euromonitor International Unveils Top Five Global Digital Consumer Trends for 2024
Consumers want more power in their relationship with brands and are using social media to give them a greater voice
75 Percent of Deloitte Survey Respondents Expect Generative AI to Transform Their Organizations Within Three Years
New Deloitte survey finds expectations for Generative AI remain high, but many are feeling pressure to quickly realize value while managing risks
How Will the Digital Markets Act Impact The Travel Search Experience?
If you use Google Search to help you find your dream holidays, your user experience will be very different compared to last year.
Travel Disruptors: Capturing B2B Growth
In this installment of Travel Disruptors, Gorin spoke with McKinsey’s Emma Loxton about the industry’s postpandemic recovery, Expedia Group’s B2B offerings, and how generative AI (gen AI) might change the business of travel. The following is an edited transcript of their conversation.