Category: Hospitality Technology

This article explains how AI Agents work, what features make them useful to large hotel groups, and how they help improve guest experience while reducing operational load.

Capture early summer demand with personalized website campaigns tailored to drive more direct bookings

KITT now deploys on OCI and integrates with OPERA Cloud via OHIP, enabling real-time booking and fully automated voice reservation support for hotels

One of the most effective strategies is leveraging a customer experience platform to turn guest feedback, sentiment, and reputation into actionable tools for increasing direct bookings.

Hotel group standardizes on sales and event management application across 110 countries to maximize revenue from meeting and events business

In the hospitality landscape, knowing your guests has turned into a revenue-driving strategy. Hotel data is everywhere: booking engines, guest surveys, loyalty programs, on-site behavior, and beyond. But raw data is only valuable if itÕs actionable. ThatÕs where a Customer Data Platform (CDP) steps in.

Real-time benchmarking, price comparison, and targeted messaging that turn rate transparency into revenue

Ongoing innovation helps hoteliers and casinos maximize profits, optimize revenue, and enhance group pricing

In this article, weÕll explore an AI concierge, its benefits for hospitality, and how solutions like TrustYouÕs AI Agents are helping hotels transform service delivery while boosting revenue.

TouristeÕs main objective with PMTG campaigns through CendynÕs Digital Marketing Platform is to attract new customers and increase return on investment (ROI), with a goal of exceeding a ROI of x12.