Category: Hospitality Technology

New offering is a powerful solution built to deliver competitive insights and shape strategic actions

It’s an exciting time in the world of analytics, and the topic on everyone’s minds is the evolution of one of Google’s flagship products, Universal Analytics. The platform is evolving to fit the new data landscape, with the new version, Google Analytics 4, built around the customer journey and events rather than cookies and invasive tracking methods.

Stand out to travelers on Expedia Group sites with refundable rates

The office is a new hub for SiteMinder’s sales, support and onboarding operations for Europe, to complement the company’s existing offices in Berlin, Galway and London, which also service the European region.

In the last years, staying ahead of the competition while providing an exceptional guest experience has become increasingly difficult. Here’s how the Net Promoter Score (NPS) can help your hotel create a virtuous cycle of guest satisfaction, positive recommendations, and increased retention, ultimately driving growth and success in the highly competitive hospitality industry.

GlobalData expects Meta and Apple to continue pushing the boundaries of VR and AR technologies. With technological advancement and growing consumer acceptance, more revolutionary features and enhanced user interactions are likely to emerge. With the maturation of this technology, the development of advanced applications in industries such as retail, healthcare, education, and security is projected.

As the cost of living crisis continues to sweep across the globe, businesses in all sectors are feeling the pressure to maintain profitability while also providing high-quality services to their customers.

In this episode, we’ll explore the benefits and risks associated with data usage, shedding light on how it can shape and revolutionize our industry.

Your complete guide on how to respond to positive, neutral, and negative guest reviews with examples, a template response structure, and lots of data.

The European Union (EU) recently handed Meta, the owner of the Facebook social media platform, the largest data privacy fine on record, a EUR 1.2 billion ($1.29 billion) penalty for failing to properly safeguard European Facebook users’ data stored and processed in US data centers. The EU penalty is driven by concerns over artificial intelligence (AI) and Generative AI (GenAI), according to research conducted by GlobalData.