Category: Hospitality Technology

As more companies adopt chatbots and other conversational interfaces to improve their customer service and operational efficiency, the need for talented individuals to develop, maintain, and operate these systems is also increasing. Against this backdrop, GlobalData finds that companies are posting jobs related to OpenAI, ChatGPT, OpenAI/ChatGPT.

The storm clouds of a global recession are still looming large on the horizon. Headlines about the impending downturn bring back memories of 2008. Back then, several quarters of negative economic growth brought uncertainty and turbulence to most business sectors. Hospitality was no exception. But as we may be steering towards rough waters once more, we can draw on lessons from the 2008 downturn to cushion the blow.

Technology start-up fanz.io launches hospitality’s first commerce platform to help turn guest interactions into rewarding experiences. The case for seamless integration of complementary functionality into one commerce platform has already been demonstrated in various industries. However, this hasn’t been the case for the hospitality sector.

Different generations interact with guest reviews differently. TrustYou’s latest consumer research reveals how hotels and destinations can adapt their offering for younger and older travelers.

Great insights from Lufthansa Innovation Hub’s TNMT on the power of ChatGPT and it’s potential for automated travel planning

We explore Robotic Process Automation (RPA) and how this is being applied to hotel tech environments to ease the administrative burden on staff, connect system data and ensure better quality use of information. We’re joined by Stephen Burke, CEO & Founder, RobosizeME and Mehdi Soua, CIO, Louvre Hotels Group.

After a 5-year partnership with Recruit Group, TrustYou seizes the opportunity to buy back full ownership of company shares with a renewed vision and an opportunity to expand and grow in the hospitality space.

This prediction came about as part of research by GlobalData Technology Analyst Charlotte Dunlap, who notes that significant innovations in sophisticated application architectures will usher in new serverless deployment integrations with various cloud services, abstracting complicated configuration requirements.

Following the release of a survey by the World Economic Forum today (18 January) showing that businesses feel a catastrophic cyberattack is likely in the next two years; Analysts at GlobalData offer their views of what 2023 holds for cybersecurity

Users will receive the enhancements automatically and will see the following widgets improved: TrustScore, TrustScore Distribution, Meta Review, Reviews (Survey), Badges, and Relevant Now. All of the aforementioned widgets can be found by users under their widgets tab.