Helen McBride leaves Old Course hotel

Helen McBride left her role as general manager of the Old Course hotel in St Andrews last month, and according to her LinkedIn profile has joined the Lyford Cay Club in the Bahamas as managing director.

Is this the death of the old-style concierge?

Friendly face, sage dispenser of local knowledge or even confidant, the concierge is the time-honoured go-to for guests. But digitisation has taken over the practical side of the job, so how has the role changed, asks Rosalind Mullen