Exceptional customer experiences play a crucial role in generating revenue and nurturing repeat business in hospitality.
‘Bob the Builder’ holiday parks face fresh insolvency claims
An American real estate firm has reportedly appointed insolvency specialists to retrieve £300m from Robert Bull’s caravan park business.
Twelve winners named at National Association of Care Catering Awards 2023
Twelve winners have been announced from the National Association of Care Catering (NACC) Awards 2023, which were held in Nottingham.
Sacha Lord calls on Labour to reinstate hospitality VAT
Sacha Lord, the night time economy adviser for Greater Manchester, has urged the Labour party to reinstate hospitality VAT from 20% to 12.5%.
Marriott International announces the launch of its newest midscale brand, Four Points Express by She
Marriott International continues its affordable midscale growth with the announcement of Four Points Express by Sheraton.
Learn how the Pigs Nose Inn won up to 20% customer growth in five months
How the Pigs Nose Inn achieved up to 20% customer growth in just five months with Square and OpenTable.
Jack Scott named general manager of the Albion in Aberteifi
Jack Scott has been appointed general manager of the Albion in Aberteifi, Wales.
Nicholas Walley leaves Fowey Hall in Cornwall
Nicholas Walley, general manager of Fowey Hall Hotel in Cornwall, has announced his departure after two and a half years at the property.
Tom Kerridge and Angela Hartnett back charity cooking challenge
Michelin star chefs Tom Kerridge, Angela Hartnett, and Ken Hom are backing a month-long campaign to raise awareness of young people living with muscular dystrophy (MD).
Eurostar and Transport for London ‘monitoring networks’ amid French bedbug fears
Eurostar has revealed it will be cleaning its trains if there is the “slightest doubt” of a bedbug infestation amid concerns the outbreak could spread to the UK.

