Terri Dell is the general manager of Brookmans Park in Hertfordshire, part of Peach Pubs. She tells Lisa Jenkins how Wine & Spirit Education Trust training and her Acorn Award has helped boost her career, skills and morale
Hospitality businesses sign open letter to OTAs asking for ‘lifeline’
Businesses including Sopwell House, Shiva Hotels, Fistral Beach hotel and Boringdon Hall have signed an open letter to OTAs and online advertising platforms asking for a “lifeline” including reduced commission for three months.
Britannia redundancy letter ‘an administrative error’
Britannia Hotels has said a letter in which a member of staff was told they were being made redundant and asked to leave hotel accommodation “immediately” was “an administrative error”.
CAMRA launches #PullingTogether campaign with pubs and independent brewers
Following Government advice to avoid pubs and restaurants during the coronavirus outbreak, the Campaign for Real Ale (CAMRA), has launched a campaign with the Society of Independent Brewers (SIBA) and Crowdfunder to support pubs, clubs, breweries, taprooms and cider producers.
Sector disappointed by lack of wage support, but hopeful for further measures
The hospitality sector was disappointed last night by the lack of forthcoming support by the government to enable businesses to pay employee wages through the coronavirus crisis, but hope remains that further measures could be announced today.
It’s playtime: how to create a hotel that appeals to kids and their parents
Fowey Hall, part of the Luxury Family Hotels group, has reinvigorated its interior to welcome parents looking for a thoroughly grown-up break with a place for their kids to play, in a hotel offering everything from spa treatments to a free crèche. Tessa Allingham finds out more
UK trade associations call on PM to protect supply chains
Foodservice equipment, distributor and dealer associations Ceda, Cedabond, ENSE and FEA have written a joint letter to the prime minister calling for industry supply chains to be protected.
Arora Group to convert pier into restaurant and cafe
The Arora Group, which runs luxury hotel InterContinental London – The O2, has got the green light to convert and extend Ordnance Pier adjacent to the hotel in London’s Greenwich into a new restaurant and cafe.
JJ Foodservice encourages record numbers of customers to order online
JJ Foodservice is handling record numbers of shoppers visiting their branches buying household essentials in bulk.
Help yourself: How hoteliers can steal guests looking for bed, breakfast and evening meal
Hotels with a great food and beverage offer have a valuable weapon in their arsenal when it comes to tempting guests away from the likes of Airbnb