As we navigate this worldwide crisis, our thoughts are with individuals and communities impacted by this unprecedented event. We remain steadfast and committed in helping our guests, staff, clients, partners and local authorities through this diffic…
A video message from Accor CEO Sébastien Bazin
“The one message that I want you to get is not to be confused by the order of our priorities: first safety, second family and third business.” In these challenging times we are all facing, Sébastien Bazin shares a message of compassion to all Accor …
Hotel industry is resilient and will bounce back as impact of COVID-19 lessens, says GlobalData
The hotel industry’s vulnerabilities are multi-faceted, but its ability to deal with impacts associated with these vulnerabilities in the past stands it in good stead to overcome the coronavirus (COVID-19) pandemic; Ralph Hollister, Analyst, Travel …
What Coronavirus Reveals About The Worlds Culture
It’s been said that a person’s true character is revealed in a crisis – and if the coronavirus pandemic has taught us anything so far, the same can be said for a country. As the world increasingly bunkers in to help slow the virus’ spread, one of th…
How The Airline Industry Will Transform Itself As It Comes Back From Coronavirus
The world’s commercial airlines and other aviation businesses face significant financial stress and perhaps bankruptcy in the coming months from the unprecedented, unexpected, and broad shutdown of travel due to the rapid spread of Covid-19. Airline…
COVID-19 Led Business Disruptions: What’s in Store for the Hospitality Industry?
The COVID-19 pandemic is dealing a crippling blow to the hospitality and aviation industry. International borders are being closed, nationwide curfews have been implemented, flights have been grounded and some hotels are forced by law to close tempo…
The Relevance of Brand Relevance
iPhone, iPad, iEverything – the world of Apple has become a prime case study for brand marketers, as they continue to boast legions of fans around the world; many of whom would willingly brave the elements in a bid to emerge victorious with the late…
This is Definitely Not the End for the Hotel Industry
“The report of my death was an exaggeration,” as Mark Twain cleverly retorted to false rumors of his death. While we hoteliers are in the darks depths of this unprecedented calamity, our industry’s bright new dawn is just about to crest over the hor…
TrustYou Releases The Travel Health Index To Benchmark Current Review Activity In The Global Hotel Crisis
Munich, 31st of March 2020 – TrustYou announces today the launch of its newest KPI for review monitoring, the Travel Health Index (THI). Based on data gathered from the world’s largest guest review database, TrustYou releases the exclusive report to…
Xenia Hotels & Resorts Provides Business Update
ORLANDO, Fla. – Xenia Hotels & Resorts, Inc. (NYSE: XHR) (“Xenia” or the “Company”) today provided an update on pending transactions, as well as an update on the impact of COVID-19 on its operations. On February 24, 2020, Xenia announced that it had…

