Here’s a scenario that is not unique An internationally branded hotel is in trouble because of the Coronavirus It is on a site owned by its Local Authority, to which it pays a ground rent It is in a property owned by a pension fund to which the Owne…
As Consumers and Travel Suppliers Work Through Crisis, Most Travelers Satisfied With Industry Response So Far
60% of travelers agree hoteliers, cruise lines and airlines have demonstrated concern for the health and safety of the traveling public. More than half of the travelers surveyed believe travel suppliers are meeting or exceeding expectations on cance…
MGM Resorts International Addresses Financial Impact Of Covid-19 And Steps To Mitigate Covid-19 Impact
Our top priority is the health and safety of employees, guests and communities in which we operate MGM Resorts is proactively managing expenses, other cashflow items and its balance sheet position, including fully drawing its revolving credit facili…
Hilton Corporate Response to COVID-19
McLEAN, VA – The novel coronavirus (COVID-19) has created unprecedented challenges for our industry, our hotels and our Team Members. Hilton Worldwide Holdings Inc. (NYSE: HLT) is taking decisive action to protect the core of its business and suppor…
Three Ways to Bring Productivity and Inspiration Into Your Workday
The Customer Experience & Innovation team at Hilton shares its top tips on how to optimize your work environment to promote productivity, allow for inspiration and embrace technology and innovation to make valuable connections throughout your workda…
International Tourism Arrivals Could Fall By 20-30% In 2020
The World Tourism Organization (UNWTO) has released its updated assessment of the likely impact of the COVID-19 on international tourism. Taking into account the unparalleled introduction of travel restrictions across the world, the United Nations s…
Looking Past This Crisis – The FutureState of Travel
It is quite difficult to see past the crisis of now, in any situation. But right now, in travel, it is almost impossible. Fear has gripped the world and our industry is on the front line of the response as well as bearing the brunt of the economic d…
Questions Any Agency Handling Your Hotel’s Digital Marketing Strategy Should Be Able to Answer
The biggest challenge of digital hotel marketing is oversaturation. In an OTA, Airbnb, and HomeAway world there is stiff competition and direct bookings are becoming harder to come by. So, how do you stand out from the crowd online and convert? Well…
Keeping lights on during the current COVID crisis!
Resilience is the watchword during a sharp downturn. Companies that skillfully navigate these choppy waters will have one feature in common: they will have prepared today to build resilience tomorrow, no matter which way the economic winds blow. And…
Now Is A Good Time For Hospitality For Our Frontline Team Members
With some hotels closing altogether and nearly all doing massive furloughs and layoffs, these are certainly trying times financially for our frontline hospitality workers, but it is also a very emotionally challenging moment. It warms my heart to he…