As a hugely successful and globally influential accommodations company, it is only natural that the press has zeroed in on this sharing economy juggernaut during the topsy-turvy news cycle of the COVID pandemic. But just because Airbnb had massive l…
Don’t Make Assumptions
How many times did something “fall through the cracks” because you thought another co-worker was going to handle it? I’ve always told my team, don’t make assumptions. Just as with other business tasks, there must be a clear-cut chain of responsibili…
Handling Online Hotel Reviews in COVID-19
“Safety precautions and staff wearing PPE made me feel like everyone there had leprosy.” “They didn’t have valet parking, supposedly because of COVID. I don’t recommend you stay there.” “Hotel went overboard on COVID preparedness. Pool is closed for…
HVS Monday Musings: Hotel Owners Should Think Like Institutional Owners in the Post-COVID Era
As we all gradually get back to business one of the pertinent questions that is being asked is whether hotels can still be considered a good investment vehicle going forward. We believe the answer to be a big ‘yes’. It’s true that the demand will be…
Qtech Software partners with AI Based SaaS Startup Vervotech to provide integrated hotel mapping and room mapping to all its customers
Pune – Qtech Software and Vervotech have entered in a strategic partnership to provide Vervotech’s UNICA – Hotel mapping and Room mapping platform as an integrated solution within Qtech’s OTRAMS – Travel ERP Platform. Customers of Qtech Software wil…
citizenM 2nd Swiss Property in Geneva
We ate all the cheese in Zurich so we’re coming to Geneva. A beautiful 144-room hotel will be our second Swiss home, just minutes from the city’s famous Old Town. CitizenM Geneva is CitizenM’s second Swiss property, following the opening of CitizenM…
Langham Hospitality Group And Porzellan Manufaktur Nymphenburg Introduce The Most Exclusive Residence In Munich
With an unrivalled location featuring a direct view of the majestic 490-acre imperial estate of Nymphenburg Palace, unique handcrafted artworks in every room, and interiors that are elegantly appointed, The Langham Nymphenburg Residence, Munich is a…
Room With What View? ‘Star Wars’ Hotel Appears to Have Windows
For most hotels, this question would be an infinitely ludicrous question to ask: “Why are we seeing windows installed on a hotel?” It’s like asking, “why is that football player wearing a helmet?” But this is no ordinary hotel. This is the highly-an…
DoubleTree by Hilton Debuts in La Coruña, Spain
DoubleTree by Hilton A Coruña today opens its doors to guests in the heart of the historic city. The upscale hotel – which offers DoubleTree by Hilton’s signature warm hospitality, spacious guest rooms and exciting dining options – joins four Double…
Lessons from COVID-19: teaching hospitality during a pandemic
We spoke to Ian Millar, who teaches at the prestigious Ecole Hôtelière de Lausanne as a Senior Lecturer in Hospitality Technology and manager of the Institute of Business Creativity (IBC). Ian specializes in hospitality technology and is expertly pl…