With the advent of the ‘new normal’, hotel owners and operators must begin considering the various financial and operational scenarios in their forecasts extending into 2021. Accurate forecasting is notoriously tricky, even in “business as usual” ti…
Peaceful Destinations to Help You Unwind and Free Your Mind
While the world has been on hold, daily life has been disrupted and people in every corner of the globe have experienced some level of stress and uncertainty. In fact, our recent research conducted across five countries shows that 43%* of travelers …
The pandemic’s Book of Genesis
Toward the end of June, I received an email inquiring whether I wanted a review copy of a book titled “Covid-19 & Travel: Impacts, Responses and Outcomes,” by Simon Hudson (2020, Goodfellow Publishers). This was just three-and-a-half months after Co…
How Royal Savoy Hotel & Spa Increased Direct Bookings and Revenue with PrivateDeal
The Royal Savoy Hotel & Spa, one of the most prestigious establishments in Lausanne (Switzerland), adopted the system in order to deliver a brand new booking experience to their guests while increasing online bookings. After more than one year of us…
Boston Laundry Inc. Grows Client Base and Improves Services Installing the InvoTech Laundry System
LOS ANGELES, CA – InvoTech Systems Inc. announced the recent implementation of its Laundry System at Boston Laundry Inc. in Medford, Massachusetts. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems th…
Steigenberger Hotel Stadt Lörrach reopens under new management
The Steigenberger Hotel Stadt Lörrach, which is located in the south west of the State of Baden-Württemberg and is operated by the RIMC Hotels & Resorts Group, has now successfully reopened. It has been welcoming guests again since 1 September, and …
Think Outside The Box: Tiny Homes For Big Adventures
Don’t worry if you weren’t able to snag the keys to a MINI vehicle, you too can still have your own micro-getaway. When it comes to tiny homes, bigger doesn’t necessarily mean better. With around 6,000 tiny homes in North America on Airbnb’s platfor…
Teardrop Tap Bartending Service Described as “An Ice Cream Truck for Adults” Goes Viral
We now find ourselves passing the half-way mark of 2020, and it’s been a wild ride. Surely, an unexpected one, but nonetheless, the ‘unprecedented times’ ushered in by the COVID-19 pandemic have become our certain reality (at least, for now). And al…
The Future of Hotel Call Centers
Why Outsourcing May Be In Your Hotel’s Best Interest As hotels slowly reopen in parts of the US, it’s time to question the future role of hotel call centers. In the following interview, we’re speaking with Travel Outlook’s CEO John Smallwood and its…
UNWTO: More Than 50% of Global Destinations Are Easing Travel Restrictions – But Caution Remains
A majority of destinations around the world (53%) have now started easing travel restrictions introduced in response to the COVID-19 pandemic. Though many remain cautious in view of the development of the pandemic, the seventh edition of the UNWTO “…

