The need for product differentiation in hotels is readily clear these days, especially in the light of the COVID crisis which has rewritten the rules on where your customers will be coming from for the remainder of calendar year 2020. Despite all th…
Target Your Local Drive Market
With restrictions slowly lifting, travelers are looking for easy ways to get a break from their “new normal”. The focus now is staycations – where can locals go to take a break from everyday life? Industry experts are seeing that more people are dri…
Hoteliers Share Their Opinion On Whether The Post-COVID Era Require A Different Skillset From Housekeepers?
Padraig Gallagher, Director of Rooms, Thompson Nashville The traditional housekeeping expertise is still very much relevant but with a greater focus on disinfectant and personal protective equipment. The ABC’s of housekeeping remain the same such as…
Pandemic Pricing Principles for Hotels
This is my second pandemic-themed article, following the last magnum opus on Hotel Marketing and Revenue Management in the Time of Pandemic. I was definitely hoping for things to be better by now. I still have a lot of optimism. However, for now, th…
Pandemic Forcing Hoteliers To Fast-Track Tech Adoption And Revisit Distribution And Marketing Strategies
The travel standstill has afforded hotels and their partners a chance to revisit distribution and marketing strategies and processes which in better days have mostly operated on a “if it ain’t broke, don’t fix it” maxim. But hotel conversations toda…
Horwath HTL Market Report: Poland Market Update
As a newcomer to the group of developed markets, Poland faired well in comparison to the rest of the world economy elite countries. The Polish economy is considered steady with GDP during the second decade of 2000s consistently growing. In the regio…
Global business travel will not be killed off by coronavirus – new research
Global business travel has largely ground to a halt during the pandemic. Experts have been raising the alarm that this is the death of business travel as we know it, arguing that it will be a long time before the virus is really gone and that busine…
Google Travel COVID-19 update allows searches for hotels that offer free cancellation
As some countries around the world begin to reopen this summer, we’re seeing more searches for places to go on vacation. Because the impact of COVID-19 on destinations can vary, it’s important to stay up to date on the latest travel-related informat…
How Switzerland has Avoided Mass Layoffs in Hospitality through “Kurzarbeit”
Swiss hospitality leverages short-time working arrangements with employees to avoid massive layoffs. The system has proved successful in former times of crisis and seems to be paying off in 2020. As the hospitality sector around the world grapples w…
Allied Hospitality Associations: HFTP and HTNG Offer New Joint Discount for Corporate Members
Hospitality Financial and Technology Professionals (HFTP®) and Hospitality Technology Next Generation (HTNG) are now offering a joint 20 percent discount for companies joining the two associations at once. The specially-designed vendor programs, HFT…