GBTA, the Global Business Travel Association, reiterates the importance of cooperation between the EU, Canada and the US to restore safe travels and reboot the economy. GBTA is urging the European Commission, EU governments, Ottawa, and the White Ho…
Marriott CEO Bemoans Work-From-Home Policies Impacting Trajectory of Hotel Recoveries
The leader of the world’s largest hotel company said the worst of the financial fallout from coronavirus is in the rearview mirror. But business meeting bans and corporate work-from-home policies aren’t helping the travel industry accelerate any fas…
Interim results to 30 June 2020
Key metrics $6.6bn total gross revenue (down (52)%; (51)% at CER) (51.7)% global H1 RevPAR (74.7)% global Q2 RevPAR H1 Comparable RevPAR: Global (52)%. Q2: Global (75)%; Americas (71)%; EMEAA (88)%; Greater China (59)%. Net system size growth of 3.2…
How Hotels and Resorts Are Stepping up Marketing as Travel Rebounds
As travelers become more comfortable with new safety protocols and practices around COVID-19, we’re seeing travel start to rebound around the world. According to STR, hotel occupancy has been slowly recovering, especially in the US and Europe. While…
STR: Preliminary July Data For London Hotels
LONDON – STR’s preliminary July data for London hotels showed record-low occupancy. Comparison with July 2019: Occupancy: -74.8% to 22.8% Average daily rate (ADR): -52.4% to GBP83.61 Revenue per available room (RevPAR): -88.0% to GBP19.02 The absolu…
What Does Having A Clear Communication Strategy Mean Today?
Clear communication has become more important than ever throughout the pandemic. Globally, there have been 16 million confirmed cases of COVID-19 and from the looks of it, the global pandemic is far from over. Travel restrictions have been put into …
Mandarin Oriental’s COVID-19 Strategy: How to Be Agile and Prepared in Uncertain Times
When we closed some Mandarin Oriental hotels in response to COVID-19, the management team created a task force including myself as Group Director of Rooms and Quality and eleven hotel managers. The objective was to figure out how we would reopen, wh…
Marriott’s Sorenson believes “the worst is now behind us”
Marriott International saw global RevPAR drop 84.4% in the second quarter, with Marriott CEO Arne Sorenson telling investors that the three months through June “will mark the bottom, and that the worst is now behind us.” “Since April, occupancy leve…
Adapting to a new world – PwC on facing the challenges of the post-COVID-19 landscape
At PwC, we have been thinking about how to approach these issues holistically. In 2017, we identified a set of urgent, interdependent, and accelerating challenges confronting the world. We dubbed it the ADAPT framework — describing a world in which …
Tripadvisor revenue down 86%, still better than expected, says CEO
Tripadvisor reported revenue of $59 million, a $153 million net loss and a $74 million adjusted Ebitda loss in the second quarter. But in a letter to shareholders, co-founder and CEO Steve Kaufer says that is still “better than our previously disclo…