Alexandria, VA – Over the past several months the world watched the global business travel industry come to a halt but according to new research issued today by the Global Business Travel Association, there are signs of optimism and recovery on the …
World Tourism Organization Underscores Tourism’s Importance For COVID-19 Recovery In Audience With The King Of Spain
The Secretary-General of the World Tourism Organization (UNWTO) was received today by H.M. King Felipe VI of Spain to assess how the COVID-19 pandemic is affecting the tourism sector both nationally and internationally. The Spanish Head of State was…
Join tomorrow’s Conversation With HFTP Global President Michael Levie Discussing The Impact Of COVID-19
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COVID-19 webinar summary: 5 key points on U.K. & Ireland (24 April)
Knowing you might not have time to watch our full webinars, we’re pleased to continue our series of COVID-19 webinar summaries. In this latest edition, we talk performance in the Regional U.K. as well as business on the books in London and Europe re…
WTTC now estimates over 100 million jobs losses in the Travel & Tourism sector and alerts G20 countries to the scale of the crisis
London, UK – The Travel & Tourism sector faces a staggering 100 million jobs losses due to the coronavirus pandemic, according to the World Travel & Tourism Council (WTTC). The startling figure, based on research from WTTC, has increased by over 30%…
Hotel TV And The Future – Part Four
As I said before, the long agenda went out the window. So here’s part four, all about content and channels in Hotel TV.
Airbnb must adapt to changing consumer habits in a post-COVID-19 travel industry, says GlobalData
Following the news that many travelers have had to cancel Airbnb reservations; Rheanna Norris, Associate Analyst at GlobalData, a leading data and analytics company, offers her view on how traveler priorities are likely to change when international …
Hilton Defining a New Standard of Hotel Cleanliness, Working with RB/Lysol and Mayo Clinic to Elevate Hygiene Practices From Check-In to Check-Out
Hilton (NYSE:HLT) announced today a new program to deliver an industry-defining standard of cleanliness and disinfection in Hilton properties around the world. In a first for the hospitality business, Hilton will collaborate with RB, maker of Lysol …
SalesAndCatering.com Working Closely with Clients to Prepare for A New Future in Hospitality
MOUNT PLEASANT, SC – This will not last forever. The travel re-start will call for the same resources and experience required for a new-property opening, but now we are reopening the entire hospitality industry, and we’re doing it in a world that ha…
Where is the Line Between Forgetfulness and Great Service?
Great service is comprised of many parts and each must be present to create the experience every customer desires. Let’s briefly discuss each one of my top 8 until we get to “memory”. I know you’ll agree with me that it should be near the top of you…