The travel industry has always been an optimistic one, underpinned by the belief that the world is small and international borders are but a minor inconvenience. If you can be on a flight to Mauritius in three hours, booked via an app on your phone,…
Top 5 Data Science Trends for 2020
As Data Science continues to expand into the next decade, this article features five important trends in the field that are expected in 2020. Leverage these trends to help improve your business processes for maximizing growth. Technology is evolving…
The Guestbook and Fuel Partner to Release White Paper, “Navigating Troubled Times,” to Help Hoteliers Manage Economic Uncertainty
The Guestbook, the world’s largest rewards program for independent and boutique hotels, and Fuel, the premier software provider and digital agency for the hotel industry, have partnered to release a new white paper addressing the economic challenges…
How can restaurants & bars survive COVID-19 pandemic?
We are in unprecedented times with the COVID-19 pandemic ravaging the travel and hospitality sector. Public health organisations and governments may advise us on how to deal with the disease here and now, but there are many unanswered questions as t…
From London To New York, How Empty Hotels May Turn Into Coronavirus Hospitals
As hospitals from London to New York face the increasing risk of bed shortages due to the coronavirus, could hotels-which are being emptied out by the global crisis-be the answer? Best Western Great Britain is one of those considering the option of …
We haven’t been here before
Slowly, finally, the enormity of it all has started sinking in for many people. For too long, the COVID-19 coronavirus was that alarming but fairly distant and deadly health outbreak in a region of China that many hadn’t even heard of before January…
“Nothing will be the same”: How Italian hoteliers are coping with coronavirus fallout
Life in Italy is largely at a standstill since the country-wide lockdown on March 10, which came as a result of a dramatic increase in the number of infections and deaths from the COVID-19 coronavirus. All but essential travel is banned, and those t…
VENZA Awarded Customer Service Manager of the Year in 2020 Stevie® Awards
Kayla Saldivar, Customer Success Manager for VENZA, was presented with a Bronze Stevie® Award in the “Customer Service Manager of the Year” category in the 14th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Custome…
Tripadvisor Is Trying to Sell Its Vacation Rental Businesses
Some might consider it ironic that there’s been a lot of talk about the possibility of Expedia Group shedding assets, but Tripadvisor is the one actively trying to sell its vacation rental businesses. There has been speculation for some time that Tr…
Park Hotels & Resorts Inc. Takes Action to Mitigate COVID-19 Impact
TYSONS, Va. – Park Hotels & Resorts Inc. (NYSE: PK) (“Park” or the “Company”) today announced it is has taken various actions, independently and in coordination with its hotel management companies, to mitigate the effect on its business from the nat…

