Category: Recent News

The guests staying at your hotel expect exceptional service, comfort, and a high sense of security. Ensuring the safety of all your hotel’s guests must be of utmost importance, which means it is imperative to do regular assessments of ways to improve security measures. Maximizing your hotel’s safety will safeguard your guests’ wellbeing, protect valuable property, and maintain your establishment’s reputation.

Marketing, at its core, is about making people want something. It’s about shaping perceptions so that customers actively seek out a product or service. Yet, time and time again, when diving into product research or company data, the first thing people highlight is what’s wrong—the market conditions, the competition, the regulatory challenges, the inclusion concerns. Important discussions, sure. But they don’t sell.

Let’s be honest, the current influencer marketing model for hotels often feels like a race to the bottom. Hotels are bombarded with requests for free stays, often from “influencers” with questionable engagement and a focus on their own personal brand, rather than the hotel’s story. Meanwhile, genuine storytellers and content creators who could truly showcase a hotel’s unique offerings are often overlooked. Something needs to change.

innQuest, a global leader in hospitality management software, is thrilled to announce its participation in the upcoming Ocean City Maryland Hotel, Motel, Restaurant Association Tradeshow. The event, one of the most significant gatherings for the Mid-Atlantic hospitality industry, will take place in Ocean City, Maryland, bringing together hotel operators, service providers, and industry professionals.

MGM Resorts International has completed the deployment of the next generation Amadeus Central Reservation System (ACRS) across MGM Resorts’ North American hotels, including Las Vegas and regional hotels. The cloud based ACRS offers advanced distribution capabilities enabling MGM Resorts to efficiently connect with its branded and third-party distribution channels.

Andersen is redefining the professional services landscape with the launch of Andersen Consulting, a global consulting practice that integrates innovative business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class tax, legal, valuation, and global mobility expertise. Andersen’s conflict-free approach provides an independent alternative to traditional consulting models by putting a client–first commitment at the heart of our success.

The Circus Hotel faced several challenges in managing its sales distribution. The first issue stemmed from working with a previous partner who duplicated their website to create campaigns, which made it difficult to maintain effective control over channel management. This lack of transparency caused significant challenges for both customers and employees.

The Q4 2024 Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) reveals that the global hotel construction pipeline continues its upward trajectory, reaching a new all-time high project count with 15,820 projects/2,438,189 rooms, a 4% increase in projects and a 3% increase in rooms year-over-year (YOY).

A benchmark in hospitality and luxury education, Glion Institute of Higher Education is shaping the future of customer experience through innovative programs that align perfectly with industry expectations. Founded in 1962, Glion first established itself as a pioneer in hospitality excellence before naturally expanding its expertise into the luxury sector. Today, it trains graduates to excel in an industry where high standards and the art of experience are paramount.

The iconic Glasgow Marriott Hotel, a leading destination in the city, has completed the extensive multi-million-pound refurbishment with the reopening of its Leisure Club, Fitness Centre, and luxurious spa facilities. Marking the final phase of the hotel’s comprehensive transformation, which was announced last year, the upgraded leisure amenities are now open to guests and members, further reinforcing the hotel’s position as a premier leisure destination in the heart of Glasgow. Located in the city’s bustling financial district, just steps from the Scottish Event Campus (SEC) and the vibrant West End, the Glasgow Marriott – renowned for Delivering Wonderful Hospitality. Always – now offers newly revamped leisure spaces that provide a serene escape within the city. These facilities complement the hotel’s upgraded accommodation, dining, and event spaces, creating a holistic experience for both leisure and business travellers. Guests and visitors can now enjoy the state-of-the-art Fitnes…