Category: Recent News

Customer demands have pushed the F&B industry to extremes, with expectations for immersive experiences, environmental consciousness, and hyper-personalized services. Meanwhile, rising inflation, labour shortages, and skyrocketing energy costs challenge restaurants to balance evolving customer needs while maintaining high margins.

Dubai, UAE – February 17, 2025 – Shiji, a global leader in innovative hospitality technology solutions, is proud to announce that Jannah Hotels & Resorts, a luxury hotel group renowned for its commitment to affordable luxury in the Halal segment, has successfully adopted Shiji PMS- Shiji Enterprise Platform. This collaboration marks a significant milestone in Jannah Hotels & Resorts’ digital transformation journey, empowering the group to enhance operational efficiency, sustainability, and guest satisfaction.

Expedia Group has once again awarded HotelRunner its prestigious Preferred Connectivity Partner status for 2025, marking the 5th consecutive year HotelRunner has earned this distinction.

Recurring revenue is critical for businesses, including in the hospitality and wellness industries, as it provides financial stability, predictability, and long-term growth. Unlike one-time transactions, recurring revenue models, like memberships, subscriptions, and prepaid service packages, create a steady cash flow, allowing businesses to plan investments, manage expenses, and navigate market volatility with greater confidence. They also foster customer loyalty by encouraging repeat engagement and deepening brand relationships. It’s been said many times that repeat customers spend significantly more than new ones, and make up great portions of revenue contributions.

In the week ending 8 February 2025, U.S. hotel industry revenue per available room (RevPAR) decreased if you factor Super Bowl comparisons.

RIU Hotels & Resorts is continuing to make progress in the generational handover that began with the retirement of Carmen Riu in July 2024. Luis Riu, who is the company’s sole CEO since last summer, has decided to embark on a new phase of this process in order to engage the fourth generation of the Riu family in the company’s operations and commercial areas. These changes are the result of a long training process and fit the skills and characteristics of each family member. The ultimate aim is to strengthen the company’s leadership positions and maintain the balance and understanding between the family and the professional executives. This has been a feature of the company during its 70-year history.

Dorint, one of the largest and most well-established German hotel companies in DACH, has partnered with IDeaS, a SAS company and world leader in hospitality revenue management software and services, to bolster its revenue management strategy.

In an interview, Hemingway allegedly said that to write about life, first you must live it. And, as usual, the guy had a point. Writing isn’t about sitting in a room, sipping a Super Venti Flat White (which should be considered a criminal offense, right up there with playing padel or reggaeton music—but that’s just me being me), and waiting for inspiration to smack you. It’s about getting out there, taking action, and occasionally waking up in a place you have zero recollection of arriving at. Papa Hem? He lived it: bullfights, wars, safaris, and more booze than our fragile corporate livers could ever hope to endure. Me? Not quite. I’ve never written under falling bombs or while dodging horns in a corrida, but I have my own stories.

At the dawn of the 7th edition of the Scholarship of Teaching and Learning (SoTL) conference at EHL Hospitality Business School, we take a moment to reflect on the motivations for participating in SoTL and the rich lessons we take away from each edition.

“You have blinders on!” That’s the last thing you want to hear when you’re trying to determine how to increase hotel revenue.