Category: Recent News

UN Tourism has opened applications for the 2025 edition of its prestigious Best Tourism Villages initiative. This initiative marks a continued commitment to advancing rural tourism as a catalyst for sustainable development and inclusion, while celebrating the rich tapestry of cultural and natural heritage, community values, and sustainable practices that make these destinations unique.

Property management systems (PMS) are evolving at an unprecedented pace, driven both by technological advancements and changing guest expectations. It’s now more important than ever for hospitality businesses to adopt solutions that best align with these shifts. Here are the top 10 trends redefining property management technology in 2025.

Running a successful hotel today involves more than just offering comfortable rooms and friendly service. You also need the right technology behind the scenes. A Hotel Property Management System (PMS) is the central hub that keeps everything running smoothly—from tracking reservations to managing housekeeping and billing. This article will outline the eight core features any modern PMS should have and explain how each feature can help boost metrics like RevPAR (Revenue per Available Room), Occupancy, NOI (Net Operating Income), and CPOR (Cost Per Occupied Room). By understanding these features, you’ll be better equipped to invest in a system that enhances both guest experiences and your bottom line.

I wasn’t sure I wanted to comment on the DeepSeek vs. OpenAI debate. To be honest, there’s been so much said, it feels boring. But not addressing it feels like avoiding the topic, so here we go.

Hotel properties struggled under rising costs that outpaced revenue growth in 2024, challenging economic growth and job creation. Despite these issues, potential lies ahead, driven by key trends in guest spending, shifting traveler behaviors, and upcoming major sports and entertainment events, according to the American Hotel & Lodging Association’s (AHLA) 2025 State of the Industry report produced in collaboration with AHLA Silver Partner Accenture.

As the year 2025 unfolds, the business events sector—encompassing corporate travel, conferences, and other significant gatherings—finds itself at a critical juncture. The global imperative to address climate change and social equity has shifted market dynamics, compelling hotels and venues to provide ever more detailed sustainability data in response to corporate Requests for Proposals (RFPs). This “new normal” places higher expectations on hospitality providers to demonstrate robust environmental policies, socially responsible practices, and transparent reporting.

The hospitality industry is undergoing a major technological revolution. As a vital part of that transformation, Central Reservation Systems (CRS) technology is evolving to meet the increasingly complex guest demands. Here are the top trends set to redefine CRS technology in 2025, along with actionable tips for hoteliers to capitalise on them.

Mandarin Oriental, Geneva is delighted to announce the forthcoming opening of Ottolenghi Geneva. Inspired by the ethos of Ottolenghi’s London-based restaurant ROVI, the highly-anticipated launch will bring a thrilling new take to dining in the city, one defined by vibrant flavours where grilling and fermentation take centre stage.

Boutique hotels are known for pushing boundaries, setting trends, and creating memorable experiences that larger brands struggle to replicate. In 2025, this spirit of innovation is driving major shifts in guest experience, technology, and operations. BLLA’s (Boutique & Luxury Lodging Association) board members, some of the most respected voices in the industry, weigh in on what’s next.

Hotel carbon emissions are at least five times higher than previously thought, according to research by Bob W.