MICE tourism, an acronym for Meetings, Incentives, Conferences, and Exhibitions, represents one of the most influential segments of global business travel. It brings together professionals, corporations, associations, and institutions for knowledge exchange, commercial collaboration, networking, and innovation. Beyond its economic contribution, MICE tourism increasingly shapes how destinations, hotels, and suppliers approach sustainability.
Doug Kennedy’s Next Staff Training Webcast: Hospitality IS…
Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, January 23, at Noon ET. REGISTER HERE
Should service robots have rights?
From hotel room deliveries to cooking, the use of service robots — some containing human characteristics in terms of appearance and communication — has grown throughout the hospitality industry.
Wrapping Up: Top Ranking Destinations in 2025
The numbers are in — here are the destinations that generated the most interest among leisure and business travelers who were traveling by air in 2025.
Fairmas Welcomes Tahil Mascarenhas as Sales Manager, North America
Montreal, Canada, 06.01.2026
The Impact of AI on Hotel Labor Is All About Continuous Quick Wins
Artificial intelligence (AI) has been extolled as a savior for hospitality. It’s a buzzword; every vendor is saying they’re doing it. Despite genuine AI-based functionality development and implementation that’s happening under the hood, most of what’s currently available is far short of the omnipotent promises that salespersons are making.
Hospitality as a force for good: lessons from a refugee
In hospitality, we often talk about guest experience, operational excellence and creating memorable moments. But the most profound lessons in hospitality come from stories that begin far away from a hotel lobby.
The IT Leaders AI Playbook and Toolkit
This IT Leaders AI Playbook is part of Pertlink’s ongoing series on the effective, practical deployment of AI in hospitality. It is written for hotel IT leaders responsible for maintaining operational stability, protecting the guest experience, and justifying technology decisions in high-pressure environments.
Premier Inn Gears Up for Second Chichester Location
Whitbread PLC, the parent company of Premier Inn, the UK’s largest hotel company, has announced plans to build a new 82-bedroom Premier Inn in Chichester satisfying the company’s long-term goal to secure a second hotel in the cathedral city.
LodgIQ Unveils Advanced Pickup Analytics in Winter Release, Citing Double-Digit RevPAR Gains in Boutique Hotel Case Study
LodgIQ, a leading provider of AI-powered revenue management solutions for the hospitality industry, has launched a new feature as part of its Winter product update: Advanced Pickup Analytics – Year-Round Clarity at a Glance. Introduced through a recent case study of a boutique hotel, the feature demonstrates how shifting from short-term pickup checks to year-round visibility enabled faster commercial decision-making, eliminated manual spreadsheet routines, and led to measurable revenue gains, including double-digit RevPAR growth, over 20% ADR increases on peak weekends, and €250 room-type premiums during high-compression periods.