The 17th UTM-UN Tourism Training Programme organized by Macao University of Tourism (UTM) in collaboration with UN Tourism, focused on “Leveraging Meetings and Events for Local Development.” The four-day training programme (21-24 October), sponsored by MGM, brought together renowned industry leaders, academics, and practitioners from across the Asia-Pacific region.
“Better Borders” Could Unlock $401BN for Global Economy and Create 14MN New Jobs, Reveals WTTC and SITA
A groundbreaking new report by the World Travel & Tourism Council (WTTC) reveals that smarter border management could supercharge the global economy, adding $401BN in GDP and creating 14MN new jobs across G20, EU, and African Union nations by 2035.
Infor Hospitality teams up with AWS to host Innovation Fest 2025 for hotel leaders
As the hospitality industry enters 2026, the question is no longer whether to innovate but how to do so intelligently. According to Infor’s global productivity and technology research, over 80% of organizations agree that their success now depends on how well they use and adopt new technologies. The hotels that will thrive are those that combine operational resilience, guest-centric innovation, and strategic collaboration across their technology ecosystem.
Rethinking the Hotel Key Card: The Sustainable Shift Starts Here
Sustainability is no longer a niche demand, it’s a decisive business advantage. According to Booking.com, 43% of travelers are willing to pay more for accommodations with sustainable certifications. Yet one of hospitality’s most common items, the plastic key card, remains a hidden environmental offender.
Will the AI Bubble Burst and Will Hotels Be Just Fine Without It?
Every industry has its golden moment of obsession, that period when a single innovation promises to rewrite every rule we’ve ever lived by. For hotels, we’ve lived through many. Online travel agencies were going to make our own websites obsolete. Review platforms were going to destroy reputation management. Social media was going to replace loyalty. And yet, through every so-called revolution, the heartbeat of hospitality never stopped.
A lack of enterprise visibility is costing hotels loyalty and revenue
Hotel brands are currently struggling in the battle for guest loyalty, not because of poor service, but because of poor data visibility. Guests expect the same seamless, personalized experiences they receive from Amazon or Uber, yet most hotels aren’t able to consistently deliver this level of service due to lack of data visibility across their portfolios.
The Galt House Hotel selects IRIS Mobile Ordering to drive F&B sales, profitability, and guest satisfaction
The Galt House Hotel, a Wyndham Grand Hotel and the largest hotel in Louisville, Kentucky with over 1,300 rooms, has partnered with IRIS, the global leader in mobile ordering and guest experience platforms, to revolutionize its food and beverage operations.
Adagio Accelerates its Growth in France through Strategic Partnership with the Sergic Group to Operate Nine New Properties
In line with its strategic plan FIRST 2030, Adagio is strengthening its leadership in the aparthotel market and continuing to expand its network. Today, Adagio have announced a partnership with real estate services group Sergic to manage nine real estate assets in France. This partnership allows Adagio to increase the number of apartments marketed and managed by the brand by 8%. This is an important step for Adagio in achieving its growth objectives and demonstrates the recognition of Adagio’s expertise in its field, the operation and marketing of aparthotels.
Infor Hospitality and Amazon Web Services (AWS) are bringing hotel leaders together for Innovation Fest 2025
The hospitality industry is entering a defining moment. After years of steady digital adoption, hotel leaders are shifting their focus from incremental efficiency to systemic innovation that connects technology, data, and human experience into a unified strategy for growth.
The Kessler Collection and Highgate Form a Strategic Alliance to Shape a New Era of Luxury and Lifestyle Hospitality
The Kessler Collection, an iconic Orlando-based hospitality company known for launching the soft-brand movement in the U.S. with the co-founding of Marriott’s Autograph Collection, has announced a strategic alliance with Highgate, a leading real estate investment and hospitality management company. The collaboration combines Kessler’s creative vision, pioneering spirit, and legacy of building high-performing hotels with Highgate’s proven ability to create long-term value through industry leading revenue growth strategies, operational mastery, and disciplined investment execution — forming a platform uniquely positioned to maximize asset performance and redefine excellence in the luxury and lifestyle space. Built by visionary hoteliers whose innovation and investment leadership have shaped the industry, the two companies are poised to unlock new growth in the luxury and lifestyle segments while enhancing value for their partners, associates, and guests.